ladybirdweb / faveo-helpdesk

Faveo Open source ticketing system build on Laravel framework
https://www.faveohelpdesk.com/online-demo/
Open Software License 3.0
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Issues with storage settings in admin dash and update issue. #8293

Open LastStopITSolutions opened 3 months ago

LastStopITSolutions commented 3 months ago

Description: Fresh install of Faveo on Ubuntu 22.04 following the install docs here And I'm having a few issues.

1.) Cant access the "Storage" section in the admin settings. Gives me a forbidden page. Ive created the storage folder and set permissions as stated in the docs but i still get the issue.

2.) I have a notification in upper right of the dashboard saying there is an updated version of faveo community out and that i need to update yet im running the latest version and if i click the link to update, I get the following error:

Alert ! Trying to access array offset on value of type null

Ive tried numerous things to fix this including manually updating the files and that still doesnt get rid of that notification and I have no clue how to fix the storage issue as the docs say to go to the storage section in the admin settings on the dashboard and put in the path to the storage directory but i cant get in the storage settings.

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LastStopITSolutions commented 3 months ago

For some reason the storage directory inside faveo/public is symlinked to /faveo/storage/app/public but that directory doesnt exist. Is that supposed to be where it links to or is that an error? I did not configure any symlinks

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