closing artisan causes blue screen

[GoogleCodeExporter]

What steps will reproduce the problem?
couldn't reproduce it

What I did was:
1. starting artisan
2. no meter connected
3. opened recorded file (*.txt)
4. panned and zoomed the axis to fit the roasting profile into the window
5. closed artisan

What is the expected output? What do you see instead?
I expected artisan to close. A error message ocurred saying something like "an 
error occured. see artisan.exe.log for details"
I clicked the ok-button in this message and a blue screen occured.

What version of the product are you using? On what operating system?
0.3.3 OS W7

Please provide any additional information below.
The artisan.log.file contained only a few lines:

Traceback (most recent call last):
File "artisan.py", line 388, in timerEvent
File "artisan.py", line 683, in VOLTCRAFTK204
File "artisan.py", line 7818, in CENTER309temperature
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe4 in position 36: 
ordinal not in range(128)

This lines have been repeated many times (file size 1347 kb!)

Original issue reported on code.google.com by m...@gmx.at on 22 Feb 2011 at 9:53

[GoogleCodeExporter]

removed unicode converters from the exception handler

Original comment by zaub...@yahoo.com on 22 Feb 2011 at 10:06

• Changed state: Fixed

[GoogleCodeExporter]

I'm sorry to say but it seems the error is still there:
In the meantime the error occured twice (with version 0.3.4) and I have been 
quick enough to take pictures of the blue screen (see attached files).
The second picture (P1280440_resize.JPG) is from just now and the other one 
from 9 days ago. In both cases I already finished the roasting (two batches 
each time), switched off and disconnected the Voltcraft K204, put my notebook 
back into the docking station, added some notes to the last roasting profile, 
saved this profile and closed artisan by clicking on the red closing button in 
the right top corner of the window. Right after closing the blue screens occur.
There were no error messages (like the first time when I reported the issue) 
prior to the blue screens.
The artisan.exe.log-file is dated 2011-02-21 which means, there is no 
information recorded since the error I reported in February :-(
If you need some more information please let me know!
Regards,
Michael

Original comment by m...@gmx.at on 18 Mar 2011 at 4:20

Attachments:

• P1280439_resize.JPG
• P1280440_resize.JPG

[GoogleCodeExporter]

Original comment by luther.m...@gmail.com on 18 Mar 2011 at 6:14

• Changed state: Accepted

[GoogleCodeExporter]

Today I did the next roasting after Mar 18th: again a blue screen :-(
Procedure was quite the same as last time.
Looks like this happens every time I close Artisan.
Rgds,
Michael

Original comment by m...@gmx.at on 6 Apr 2011 at 4:32

[GoogleCodeExporter]

Hi.

What processor are you using? It could be related to the cpu. If it is an old 
proicessor,  try this:

http://code.google.com/p/artisan/downloads/detail?name=artisan-win-0.4.1-celeron
.zip

and report back. Thanks.

Original comment by zaub...@yahoo.com on 13 Apr 2011 at 11:40

[GoogleCodeExporter]

I'm using a Intel Core2 Duo P8700 2,54 GHz. OS is a 32 Bit W7.
(notebook is a Dell Latitude E 6500)
I can't imagine this is the reason.

Rgds,
Michael

Original comment by m...@gmx.at on 14 Apr 2011 at 6:41

[GoogleCodeExporter]

forgot to mention: memory is 4 GB

Original comment by m...@gmx.at on 14 Apr 2011 at 6:42

[GoogleCodeExporter]

Hi again.

Could you post a recent the artisan.log.txt error file?

Does the problem only occur after you press the ON button (ie. you can open and 
close artisan without problems as long as the ON has not been pressed)?

Does your K204 meter use a USB driver (ie HH309 does) and if so what version?

Thanks

Original comment by zaub...@yahoo.com on 25 May 2011 at 1:46

[GoogleCodeExporter]

Hard to reproduce on our side. Closing this track as it communication broke and 
newer versions of Artisan might have resolved this.

Original comment by luther.m...@gmail.com on 9 Jan 2013 at 7:45

• Changed state: WontFix