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lanej / zendesk2

Zendesk API V2 client using Cistern
http://lanej.io/zendesk2/
MIT License
25 stars 28 forks source link

Feature Request: Support the ticket_metrics endpoint #14

Closed seemantk closed 11 years ago

seemantk commented 11 years ago

Hi Josh,

I reckon if zendesk2 were to support this end point, it would remove a lot of reasons to parse through each ticket's events and audits, since most of the interesting information is actually preprocessed in the ticket_metrics response.

Thanks!

Seemant

seemantk commented 11 years ago

Thinking on this further, I think it would be quite apropos if ticket#metrics was how this got accessed.