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Server Error (500) after submitting CAT CDI demographic information #316

Closed JMankewitz closed 3 years ago

JMankewitz commented 3 years ago

Hello!

Participants are hitting a server error 500 after the demographic information for the CAT administration.

The English WS seems fine.

Test link: http://webcdi.stanford.edu/interface/langcoglab/CAT_CDI_COMP_WS_v2/new_parent/?prolific_pid=test

HenryMehta commented 3 years ago

I’m just out at the moment. Home in an hour. Will look then

On Thu, 21 Jan 2021 at 19:04, Jessica Mankewitz notifications@github.com wrote:

Hello!

Participants are hitting a server error 500 after the demographic information for the CAT administration.

The English WS seems fine.

Test link: http://webcdi.stanford.edu/interface/langcoglab/CAT_CDI_COMP_WS_v2/new_parent/?prolific_pid=test

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JMankewitz commented 3 years ago

No huge rush! I've paused data collection and only had to tie up loose ends for a few participants. Thanks for getting to it!

HenryMehta commented 3 years ago

@JMankewitz Is this a study using the split demographics? What Study is it? Is it new or converted (ie set up today or setup before this mornings release)?

JMankewitz commented 3 years ago

This study is a split backpage study with confirmation questions. Study title is "CAT_CDI_COMP_CAT_v2" It was set up yesterday + tested yesterday. We successfully received submissions from 5 participants before 9am PST, so I assume the error is due to a change that went live around then?

A note: We are using the prolific parameter, but I don't think this is related to the error.

HenryMehta commented 3 years ago

@JMankewitz Please test 1 again now and see if it works.

Problem with go-live process if it does.

JMankewitz commented 3 years ago

Looks like it works now!

JMankewitz commented 3 years ago

Let me know if I can release it to a (very small) batch of participants for testing

HenryMehta commented 3 years ago

I don't know why but for some reason the study wasn't updated as part of the migration process to use the split forms so was getting confused.

Do you have another split form one that was live before this morning so I can see if that updated. I ask because I can see some have

HenryMehta commented 3 years ago

@JMankewitz Please go ahead and release. The issue is it hadn't been assigned a split demographics form for some reason. I can see others have so I don't know why this didn't but I added it through admin and it is fine now

HenryMehta commented 3 years ago

I'll stay online while you're running a small sample just in case

JMankewitz commented 3 years ago

It looks like my previous studies are working just fine. Thanks for the quick response! I'll rerelease and monitor just in case

HenryMehta commented 3 years ago

@JMankewitz Do you have any non-split demographic studies - are they working. I think those are ALL erroring. I need someone else to confirm