knowledge base : Cannot release a lock that's no longer owned

langgenius / dify

Dify is an open-source LLM app development platform. Dify's intuitive interface combines AI workflow, RAG pipeline, agent capabilities, model management, observability features and more, letting you quickly go from prototype to production.

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Dify version

0.10.1

Cloud or Self Hosted

Self Hosted (Source)

Steps to reproduce

I'm trying to upload a txt file to build a knowledge base, but it's giving me the error: cannot release a lock that's no longer owned。 but it seems that the document is still worked,the segment status is available。 and I cannot find any error log message in the work server log file

✔️ Expected Behavior

what is the reason for this error ? how can I fix the document status to green ?

❌ Actual Behavior

No response

Hey @IceNiro! I'm here to help you with bug fixes, answer your questions, and guide you on becoming a contributor. Let's tackle this issue together and get it resolved!

I found a similar discussion titled "bug：cannot release a lock that's no longer owned" in the Dify repository, but it remains unsolved ^[1]. Unfortunately, there isn't a specific solution provided for this error in the available data.

For troubleshooting, you might want to try the following general steps:

Retry the Operation: Sometimes, transient issues can cause such errors. Retrying the upload might resolve the problem.
Check for Updates: Ensure that you are using the latest version of Dify, as updates may contain bug fixes for known issues.
Review Configuration: Double-check your configuration settings related to lock management and document processing to ensure they are correctly set.
Consult Documentation: Review the Dify documentation for any notes on lock management or related settings that might affect your setup.

If these steps do not resolve the issue, you might need to wait for further updates from the Dify team or community discussions that address this specific error.

To continue talking to Dosu, mention @dosu.

langgenius / dify