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langgenius / dify

Dify is an open-source LLM app development platform. Dify's intuitive interface combines AI workflow, RAG pipeline, agent capabilities, model management, observability features and more, letting you quickly go from prototype to production.
https://dify.ai
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Starting from July 15th, the Jina model in the knowledge base is unavailable. Is it due to the Dify upgrade or what causes the Jina model to be unavailable? Thanks #6322

Closed Sam-gz closed 4 months ago

Sam-gz commented 4 months ago

Self Checks

Dify version

0.6.14

Cloud or Self Hosted

Cloud

Steps to reproduce

Jina not work

✔️ Expected Behavior

No response

❌ Actual Behavior

No response

dosubot[bot] commented 4 months ago

@Sam-gz Hello there! I'm here to assist you with any bugs, questions, or contributions you may have. Let's work together to resolve this.

The unavailability of the Jina model starting from July 15th could be due to several reasons. Here are some potential causes and steps to investigate:

  1. Dify Upgrade: There might be issues or breaking changes introduced in Dify version 0.6.14 that could affect the availability of the Jina model. However, no specific issues related to this have been documented in the repository [1].

  2. Network or Firewall Settings: Ensure that the network configuration allows the Dify container to access the Jina model endpoint. The Dify container cannot access localhost inside, so you need to use the host machine's IP address [2][3].

  3. Model Provider Credentials: Verify that the Jina model provider credentials are correctly set in Dify's Settings > Model Provider. Missing or incorrect credentials can cause the model to be unavailable [4].

  4. Logs and Error Messages: Check the logs in the 日志（Logs） section of the application for any error messages related to the Jina model. These logs can provide more insight into the issue [5].

  5. Service Disruptions: There might be recent maintenance or updates to the cloud infrastructure hosting the Jina model, or changes in the API or service endpoints for Jina AI that could affect its availability. However, no specific announcements or communications regarding service disruptions have been found in the repository [1][1].

For further troubleshooting, you can also refer to the specific error codes and messages related to the Jina model's unavailability documented in Dify's troubleshooting guide [4][6][7].

To continue talking to Dosu, mention @dosu.

crazywoola commented 4 months ago

It's related to https://github.com/langgenius/dify/issues/6316.

Sam-gz commented 4 months ago

Jina

I chose Jina as the Embedding Model, and the created knowledge base is displayed in the queue. I checked the method you provided above, and I confirmed that it was a fault in the Dify backend.