dosubot[bot]
commented
2 months ago @yhamade-vendr Hello there! I'm here to help you with any bugs, questions, or contributions you have. Let's get this sorted out! 🤖
The error message "Authentication required" when inviting additional users in Dify Premium on AWS suggests that there might be an issue with the email service configuration in your .env file. Here are a few steps to troubleshoot and resolve this issue:
-
Verify
.envConfiguration: Ensure that your.envfile has the correct configurations for the Resend email provider. It should look something like this:MAIL_TYPE=resend MAIL_DEFAULT_SEND_FROM=my-sending-email@subdomain.mydomain.com RESEND_API_KEY=re_XxxxxxxXXxxREDACTEDXxxxxxxXXxx -
Check API Key and Email Configuration: Double-check that the
RESEND_API_KEYandMAIL_DEFAULT_SEND_FROMvalues are correct and match the ones you used in yourcurlcommand, which successfully sent an email. -
Restart Docker Containers: After making any changes to the
.envfile, ensure you restart your Docker containers to apply the new configurations:docker-compose down docker-compose -f docker-compose.yaml -f docker-compose.override.yaml up -d -
Check for Errors in Logs: Inspect the logs for any errors related to email sending. You can view the logs using:
docker-compose logs -
Verify Email Sending Capability: Since you have already verified that you can send emails using the
curlcommand, ensure that the same API key and email address are being used by Dify. -
Review Dify Codebase for Email Sending: The email sending functionality in Dify is configured in the
docker-compose.yamlfile. Ensure that the configurations are correctly set there as well:# Mail configuration, support: resend, smtp MAIL_TYPE: 'resend' MAIL_DEFAULT_SEND_FROM: 'my-sending-email@subdomain.mydomain.com' RESEND_API_KEY: 're_XxxxxxxXXxxREDACTEDXxxxxxxXXxx' RESEND_API_URL: 'https://api.resend.com'
If the issue persists, it might be helpful to look into the specific error codes and messages related to email invitation failures documented in the Dify codebase. For example, the invalid-role error or general exceptions that might be causing the failure [1].
By following these steps, you should be able to identify and resolve the issue preventing you from inviting additional users.
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crazywoola
yhamade-vendr
Self Checks
Dify version
0.7.3
Cloud or Self Hosted
Self Hosted (Docker)
Steps to reproduce
After setting up a new version of the Dify Premium on AWS. I am unable to invite additional users. When sending the invite, I recieve an error:
Below users were not invited successfully, highlighting over the (?) indicatesAuthentication required.MAIL_TYPE=resendMAIL_DEFAULT_SEND_FROM=my-sending-email@subdomain.mydomain.comRESEND_API_KEY=re_XxxxxxxXXxxREDACTEDXxxxxxxXXxxNote: I do not see an option for
Dify Premium on AWSforCloud or Self Hostedso I'm selectingSelf Hosted (Docker)instead.✔️ Expected Behavior
User to be added and email to be sent with invite.
❌ Actual Behavior
"Below users were not invited successfully", highlighting over the (?) indicates "Authentication required."