Two things:
1) If two customers with the same last name happened to be at the split, the second customer was never displayed in the list.
2) Most of the redirects and forms did not capture and pass on the page number, resulting in a detailed view from the second page cancelling to return to the first page.
Two things: 1) If two customers with the same last name happened to be at the split, the second customer was never displayed in the list. 2) Most of the redirects and forms did not capture and pass on the page number, resulting in a detailed view from the second page cancelling to return to the first page.