search

latenitefilms / BRAWToolbox

Help & Support for BRAW Toolbox
https://brawtoolbox.io
MIT License
13 stars 1 forks source link

Clips appear Black in Timeline and in Event after reopening FCPX #159

Closed ThomasBowerbank closed 9 months ago

ThomasBowerbank commented 10 months ago

Hi There,

This is a BRAW TOOLBOX ISSUE (clips that have been imported via BRAW TOOLBOX) After quitting FCPX and turning my MacBook Pro off overnight, then re-starting and relaunching FCPX the next day, now all the clips in my timeline just appear black and the same ones appear black in the event also (rather then show a preview of the video clips like normal). Any Idea what's went wrong? Please Help

ThomasBowerbank commented 10 months ago

Sample

latenitefilms commented 10 months ago

That's strange. Can you email me your log files? See:

https://brawtoolbox.io/troubleshooting/#ive-run-into-a-bug-where-can-i-find-the-log-files

Can you also try granting the hard drive that contains your BRAW files sandbox access?

https://brawtoolbox.io/collaboration/

ThomasBowerbank commented 10 months ago

Hi Chris,

I tried to "grant access" but it didn't work. Attached are the log files you requested.

On Wed, Oct 25, 2023 at 2:00 PM Chris Hocking @.***> wrote:

That's strange. Can you email me your log files? See:

https://brawtoolbox.io/troubleshooting/#ive-run-into-a-bug-where-can-i-find-the-log-files

Can you also try granting the hard drive that contains your BRAW files sandbox access?

https://brawtoolbox.io/collaboration/

— Reply to this email directly, view it on GitHub https://github.com/latenitefilms/BRAWToolbox/issues/159#issuecomment-1780046075, or unsubscribe https://github.com/notifications/unsubscribe-auth/BDQ4SWH4PIKUZ465QPYFGELYBF4VBAVCNFSM6AAAAAA6P6W2TWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBQGA2DMMBXGU . You are receiving this because you authored the thread.Message ID: @.***>

--

Thomas Bowerbank

Director / DP

mobile: 1 250 808 9701 email: @.*** skype: thomas_bowerbank url: www.thomasbowerbank.com

latenitefilms commented 10 months ago

Unfortunately your attachments didn't come through on GitHub. You can try reply via the web interface or just send me an email:

https://brawtoolbox.io/support/

Have you tried restarting your Mac after granting sandbox access?

latenitefilms commented 9 months ago

I haven't heard back so I'm going to close this issue for now. Please feel free to re-open if you're still having issues.