Closed Holoceo closed 1 year ago
The best channel for contacting someone at LD, if you might need to share any non-public information, would be support.launchdarkly.com. They may end up reaching out to me or others here on the SDK team anyway, but we can't really tell whether this is in fact an Android SDK issue, or some other kind of service issue, until we're able to look at the data in your account.
Besides the information you've already provided, it would be good to tell them:
I'm inclined to think that whatever is going wrong is probably not within the Android SDK, just because I can't think of any mechanism for it to make up a true value when there wasn't one; the SDK's logic for providing flag values is very simple, it always returns either a value it received from LaunchDarkly, or the default value parameter that you passed to boolVariation
, or in some cases there could be a cached value from a previous launch of the application if it hasn't yet been able to reach LaunchDarkly this time. But, again, looking at your account data will help us to determine that.
I'm inclined to think that whatever is going wrong is probably not within the Android SDK, just because I can't think of any mechanism for it to make up a true value when there wasn't one; the SDK's logic for providing flag values is very simple, it always returns either a value it received from LaunchDarkly, or the default value parameter that you passed to
boolVariation
, or in some cases there could be a cached value from a previous launch of the application if it hasn't yet been able to reach LaunchDarkly this time. But, again, looking at your account data will help us to determine that.
I'm able to demo you the issue if you want. Or provide any data needed.
@Holoceo I don't know if you have already filed a support ticket with support.launchdarkly.com, but if not, I really recommend that you do so. A GitHub issue is not a good forum for debugging a problem that is specific to one customer account; you're not talking to the support team here, but rather the maintainers of the SDK code.
@Holoceo To follow up on this, were you able to get help through the Support ticket with support.launchdarkly.com?
No response for more than half a year, closing this out.
Describe the bug
Expected behavior Flag returns false
SDK version 3.2.1
OS/platform Android
Additional context Feel free to reach me. I can demonstrate it live or record a video.