[help] I need help with node availability

[s372718]

• [ ] what I tried to do: ...
• [ ] url of the page: http://pl-diagnose.on.fleek.co.ipns.localhost:8080/#/diagnose/access-content?addr=%2Fip4%2F127.0.0.1%2Ftcp%2F5001%2Fp2p%2F12D3KooWSbwX9MJv27u8piEqVMRxLP1L13BQiYBL6FmEtcG7rtbQ&backend=https%3A%2F%2Fpl-diagnose.onrender.com&cid=Qmdcnjr6iB4JkPqesmBhmnN5Cgy1hR46yBcEBR54s3b5MN
• [ ] what I got:

An error occuredThe backend couldn't reach out to your node. It failed with the following error: failed to dial 12D3KooWSbwX9MJv27u8piEqVMRxLP1L13BQiYBL6FmEtcG7rtbQ:

• [/ip4/127.0.0.1/tcp/5001] dial tcp4 127.0.0.1:5001: connect: connection refusedOur backend node couldn't reach this peer.Troubleshooting Steps:Solution 1solution 1 step Asolution 1 step BSolution 2solution 2 step Asolution 2 step B

• [ ] I don't have enough information to fix my issue because: ...

Details:

• title: An error occured
• issueRef: node availability
• rawData:

{
  "error": null,
  "data": {
    "id": "12D3KooWSbwX9MJv27u8piEqVMRxLP1L13BQiYBL6FmEtcG7rtbQ",
    "connectToPeerError": "failed to dial 12D3KooWSbwX9MJv27u8piEqVMRxLP1L13BQiYBL6FmEtcG7rtbQ:\n  * [/ip4/127.0.0.1/tcp/5001] dial tcp4 127.0.0.1:5001: connect: connection refused"
  }
}

[laurentsenta]

Hi @s372718 thanks for reaching out! It looks like you selected a local address. An address that uses the IP 127.0.0.1 cannot be accessed from the outside, only from the machine holding the content. The diagnosis tool is telling you, correctly, that it can't connect to the node using the local address.

Could you check if your node is advertising other addresses and use these? If the node doesn't advertise another address, that's the reason why your content is not accessible.