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lavab / web

AngularJS web client of Lavaboom's email service
https://mail.lavaboom.com
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Inbox:Email is shown encrypted. What has gone wrong and what can I do? #694

Closed vLooz closed 9 years ago

vLooz commented 9 years ago

Thats what I see when I open a mail from a friend of mine. This has not happened before with this contact, nor with other Mails I got. I didn't get any KeyPair warning, and there is only one decrypted KeyPair in Settings/Keys.

What could have caused this? And how can I decrypt this message?

Furthermore I think we need a warning in the future when something like this happens.

bildschirmfoto 2015-05-15 um 11 27 55

let4be commented 9 years ago

it sent with another software(see https://www.mailvelope.com/), I think user just copy-pasted the encrypted message in compose screen. Technically it should be supported, but probably it was done wrong or there is a bug.

@vLooz Please download original email body(.html or .txt) and post it there

Also what is the title when you hover over this email message with the mouse? there should be a short explanation

vLooz commented 9 years ago

Ah, I was thinking that. thx for the info!

Thats the title, when I hover over it:

"Cannot find proper decrypted private key to decrypt this openpgp envelope"

let4be commented 9 years ago

Most likely he simply encrypted this email with someone else's public key

let4be commented 9 years ago

@vLooz UX updates are welcomed here, this functionality has been made on a knee :D

vLooz commented 9 years ago

I think we can use our normal blue line notification overlay here to tell the user, that this mail could not be decrypted because of... sender used wrong public key?

Furthermore we could offer to open a reply draft to this mail with the users correct public key attached. Draft text could be something like: "Dear , I unfortunately couldn't open your mail, because it was encrypted with the wrong public key. I attach my correct public key for you. Best wishes,

What do you think @let4be @andreis ?