getting "problems connecting the TestLink Server" at specific time

[usmanmukhtar]

Hi,

I've been getting this error for a specific period of time. at times it works and I don't change anything and all of a sudden it gives me this error.

Traceback

`TLConnectionError('problems connecting the TestLink Server http://testlink.fomarkmedia.com/lib/api/xmlrpc/v1/xmlrpc.php\n<ProtocolError for testlink.fomarkmedia.com/lib/api/xmlrpc/v1/xmlrpc.php: 409 Conflict>') Traceback (most recent call last): File "/Users/macbook/Desktop/BitBucket/BaseAutomationProject/src/server/server/testlink/testlinkapigeneric.py", line 2057, in _callServer response = getattr(self.server.tl, methodNameAPI)(argsAPI) File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/xmlrpc/client.py", line 1109, in call return self.send(self.name, args) File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/xmlrpc/client.py", line 1450, in request response = self.transport.request( File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/xmlrpc/client.py", line 1153, in request return self.single_request(host, handler, request_body, verbose) File "/Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/xmlrpc/client.py", line 1183, in single_request raise ProtocolError( xmlrpc.client.ProtocolError: <ProtocolError for testlink.fomarkmedia.com/lib/api/xmlrpc/v1/xmlrpc.php: 409 Conflict>

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "/Users/macbook/Desktop/BitBucket/BaseAutomationProject/venv/lib/python3.8/site-packages/celery/app/trace.py", line 451, in trace_task R = retval = fun(*args, kwargs) File "/Users/macbook/Desktop/BitBucket/BaseAutomationProject/venv/lib/python3.8/site-packages/celery/app/trace.py", line 734, in __protected_call__ return self.run(*args, *kwargs) File "/Users/macbook/Desktop/BitBucket/BaseAutomationProject/src/server/page_app/task.py", line 26, in execute_test_plan project = tl_helper.getTestProjectByName(request_data.get("project")) File "/Users/macbook/Desktop/BitBucket/BaseAutomationProject/src/server/server/testlink/testlinkdecorators.py", line 112, in wrapperAddDevKey return methodAPI(self, argsPositional, argsOptional) File "/Users/macbook/Desktop/BitBucket/BaseAutomationProject/src/server/server/testlink/testlinkdecorators.py", line 99, in wrapperWithArgs return self.callServerWithPosArgs(methodAPI.name, File "/Users/macbook/Desktop/BitBucket/BaseAutomationProject/src/server/server/testlink/testlinkapigeneric.py", line 1582, in callServerWithPosArgs response = self._callServer(methodNameAPI, argsOptional) File "/Users/macbook/Desktop/BitBucket/BaseAutomationProject/src/server/server/testlink/testlinkapigeneric.py", line 2061, in _callServer raise testlinkerrors.TLConnectionError(new_msg) server.testlink.testlinkerrors.TLConnectionError: problems connecting the TestLink Server http://testlink.fomarkmedia.com/lib/api/xmlrpc/v1/xmlrpc.php <ProtocolError for testlink.fomarkmedia.com/lib/api/xmlrpc/v1/xmlrpc.php: 409 Conflict>`

[lczub]

Hello Usman,

looks as if inside the testlink server itself happen something unexpected - maybe tl py api call a method not yet supported by your tl server?

• which TL server version and which tl api py release are you suing?
• could you see inside your tl server logs events / errors / warnings, where timestamp matches to observed 409 conflict issues?

Regards Luiko

[usmanmukhtar]

I'm using TL server version: 1.9.18 and where can I find the API py release? also, I can not find any logs related to the 409 conflict issue and the issue with the logs is that I am getting delayed logs, so it's hard for me to judge when the exception is throwing what. Is there any way you can help?

[lczub]

Hello Usman,

Which API py release matches to which TL server version is documented in CHANGES.rst

You find there TL 1.18 not listed, cause it was , when I remember correct, very fast replaced by a not well running 1.19 and afterwards with 1.20, which current is maintained on testlink_1_9_20_fixed.

You find your current used API py release in src/testlink/version.py

Regards Luiko