I-de meter reading down or broken?

[alainsch]

Hello,

Not a problem directly related to this integration, but I don't get any meter reading in HA.

When I try to use PostMan to do the API calls myself, I get an error: "Se ha producido un error. No se puede completar la operación solicitada."

When I check the i-de site with my account, I see no readings after 7th of july and with "monitor de consumo" > "Consult potencia en tiempo real" I get an "Error de conexión".

Anybody else having this problem? My account is still an "Usuario Avanzado."

Thanks

Alain

[ad-ha]

Hi,

Mine is working fine. I had similar issues over a month ago, and it got back working alone.

It might be an issue with I-DE within your area or with the meter itself. Give it sometime to see if it comes back online, or either contact I-DE after a couple of weeks.

Cheers

[arpia49]

When I check the i-de site with my account, I see no readings after 7th of july and with "monitor de consumo" > "Consult potencia en tiempo real" I get an "Error de conexión".

Working fine for me.

[ldotlopez]

Mine is working too, but I'm running the latest pre-release :shrug:

[alainsch]

Since it is not working in postman and on de i-de site, I think it is a technical problem at I-DE

Outlook voor Androidhttps://aka.ms/AAb9ysg downloaden

---

From: Luis López @.> Sent: Wednesday, July 13, 2022 5:38:07 PM To: ldotlopez/ha-ideenergy @.> Cc: Alain Schellinck @.>; Author @.> Subject: Re: [ldotlopez/ha-ideenergy] I-de meter reading down or broken? (Issue #21)

Mine is working too, but I'm running the latest pre-release 🤷

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[alejoar]

@alainsch did it eventually get fixed? I am experiencing this issue at the moment and my chart on home assistant looks flat for the past 5 days.

[alainsch]

Hello,

No. They did re-installed my account after several weeks, but in the mean time I decided to stop using this integration and bough my a Shelly EM with 2 x 50 A clamps.

It is not 100% correct as this doesn’t read the meter, but I have a better result because I now also have the numbers after the decimal point and I don’t have any dependency on iDE anymore for my statistics …

https://www.shelly.cloud/en/products/shop/em-120a/1xem-50a

[Image] Alain Schellinck +32 475 67 20 52

Van: Alejo Arias @.> Verzonden: maandag 20 februari 2023 11:21 Aan: ldotlopez/ha-ideenergy @.> CC: Alain Schellinck @.>; Mention @.> Onderwerp: Re: [ldotlopez/ha-ideenergy] I-de meter reading down or broken? (Issue #21)

@alainschhttps://github.com/alainsch did it eventually get fixed? I am experiencing this issue at the moment and my chart on home assistant looks flat for the past 5 days.

— Reply to this email directly, view it on GitHubhttps://github.com/ldotlopez/ha-ideenergy/issues/21#issuecomment-1436697629, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AILGZVO3TZWR7AUXDVMNPNLWYNASJANCNFSM53NLIJ4A. You are receiving this because you were mentioned.Message ID: @.**@.>>

[ldotlopez]

Hi,

I-de API for direct readings it's unstable

Additionally you need to apply for an "advanced user" in the i-de website (for instant data), regular user only has access to historical data.

If you want to continue digging enable logging for this integration and post relevant information please.

El lun, 20 feb 2023 12:01, alainsch @.***> escribió:

Hello,

No. They did re-installed my account after several weeks, but in the mean time I decided to stop using this integration and bough my a Shelly EM with 2 x 50 A clamps.

It is not 100% correct as this doesn’t read the meter, but I have a better result because I now also have the numbers after the decimal point and I don’t have any dependency on iDE anymore for my statistics …

https://www.shelly.cloud/en/products/shop/em-120a/1xem-50a

[Image] Alain Schellinck +32 475 67 20 52

Van: Alejo Arias @.> Verzonden: maandag 20 februari 2023 11:21 Aan: ldotlopez/ha-ideenergy @.> CC: Alain Schellinck @.>; Mention @.> Onderwerp: Re: [ldotlopez/ha-ideenergy] I-de meter reading down or broken? (Issue #21)

@alainschhttps://github.com/alainsch did it eventually get fixed? I am experiencing this issue at the moment and my chart on home assistant looks flat for the past 5 days.

— Reply to this email directly, view it on GitHub< https://github.com/ldotlopez/ha-ideenergy/issues/21#issuecomment-1436697629>, or unsubscribe< https://github.com/notifications/unsubscribe-auth/AILGZVO3TZWR7AUXDVMNPNLWYNASJANCNFSM53NLIJ4A>.

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[alejoar]

Hello, No. They did re-installed my account after several weeks, but in the mean time I decided to stop using this integration and bough my a Shelly EM with 2 x 50 A clamps. It is not 100% correct as this doesn’t read the meter, but I have a better result because I now also have the numbers after the decimal point and I don’t have any dependency on iDE anymore for my statistics … https://www.shelly.cloud/en/products/shop/em-120a/1xem-50a

Thank you! I will look into getting one of those once I overcome my fear of messing with the electrical panel. Did you install it yourself?

Hi, I-de API for direct readings it's unstable Additionally you need to apply for an "advanced user" in the i-de website (for instant data), regular user only has access to historical data. If you want to continue digging enable logging for this integration and post relevant information please.

@ldotlopez I am an "advanced user" and everything was working fine until Friday when the graphs went flat.

Trying to get a measurement from i-de also fails: I see this suspicious error flag with chrome dev tools, "permitirConextion", set to false (I don't know if that means anything).

I just enabled debug logging, I will let you know if there's anything to share.

[alainsch]

Hello,

Yes, I did install it myself, but I’m a trained electrician…

But it is very easy: just connect the clamp tot the shelly and 2 wires from the power. The clamp goes over one of the main wires.

But as always: electricity kills, so you better watch out. If in doubt, hire someone knowledgeable.

My experience is also that the API is very unstable. I had the “advanced user” setting on my account, but even then I couldn’t read my data anymore…

[Image] Alain Schellinck +32 475 67 20 52

Van: Alejo Arias @.> Verzonden: maandag 20 februari 2023 12:44 Aan: ldotlopez/ha-ideenergy @.> CC: Alain Schellinck @.>; Mention @.> Onderwerp: Re: [ldotlopez/ha-ideenergy] I-de meter reading down or broken? (Issue #21)

Hello, No. They did re-installed my account after several weeks, but in the mean time I decided to stop using this integration and bough my a Shelly EM with 2 x 50 A clamps. It is not 100% correct as this doesn’t read the meter, but I have a better result because I now also have the numbers after the decimal point and I don’t have any dependency on iDE anymore for my statistics … https://www.shelly.cloud/en/products/shop/em-120a/1xem-50a

Thank you! I will look into getting one of those once I overcome my fear of messing with the electrical panel. Did you install it yourself?

Hi, I-de API for direct readings it's unstable Additionally you need to apply for an "advanced user" in the i-de website (for instant data), regular user only has access to historical data. If you want to continue digging enable logging for this integration and post relevant information please.

@ldotlopezhttps://github.com/ldotlopez I am an "advanced user" and everything was working fine until Friday when the graphs went flat.

[Screenshot from 2023-02-20 12-31-31]https://user-images.githubusercontent.com/6714697/220095199-9c1dcf41-51ee-4c14-aa3d-9d64862e56ff.png

Trying to get a measurement from i-de also fails: I see this suspicious error flag with chrome dev tools, "permitirConextion", set to false (I don't know if that means anything).

[image]https://user-images.githubusercontent.com/6714697/220096387-a8dcc859-df27-4cfb-98ac-714ae0e29743.png

I just enabled debug logging, I will let you know if there's anything to share.

— Reply to this email directly, view it on GitHubhttps://github.com/ldotlopez/ha-ideenergy/issues/21#issuecomment-1436832784, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AILGZVNM55VPCQTZYPJDENTWYNKIPANCNFSM53NLIJ4A. You are receiving this because you were mentioned.Message ID: @.**@.>>

[alejoar]

@ldotlopez can you share what this endpoint looks like for you when you are logged in to i-de?

https://www.i-de.es/consumidores/rest/escenarioNew/validarComunicacionContador/

I don't have another account to check, but I suspect the "permitirConexion" value is the key here. For me it's false and it may be that it was deliberately disabled for my account.

[ldotlopez]

@alejoar

I have the same response from i-de servers: permitirConexion=false however the ide integration is reporting some readings today for my contract.

You can try with the command line utility from the ideenergy module: python -m ideenergy -u USER -p PASS --get-measure

[alejoar]

@ldotlopez I get a 403 :/

2023-02-22 13:29:20.960 INFO client <ideenergy.Client username=<redacted>, contract=None>: successful authentication
2023-02-22 13:29:20.961 DEBUG client Requesting data to the ICP, may take up to a minute.
Request failed: Invalid response: 403 - Forbidden

I am an "advanced" user so I don't know why this is happening. Do you have any clue?

[ldotlopez]

The command line tool is as reliable as the i-de API, that 403 means nothing but a reading means that everything is OK. Look at my graph, I didn't have a successful update in 5 hours. May be i-de is saturated or some city equipment in your area is broken.

I don't have any other clues, try using historical data instead if it fits your needs and keep the instant sensorr running just it case.

Sorry

El mié, 22 feb 2023 13:30, Alejo Arias @.***> escribió:

@ldotlopez https://github.com/ldotlopez I get a 403 :/

2023-02-22 13:29:20.960 INFO client <ideenergy.Client @.***, contract=None>: successful authentication 2023-02-22 13:29:20.961 DEBUG client Requesting data to the ICP, may take up to a minute. Request failed: Invalid response: 403 - Forbidden

I am an "advanced" user so I don't know why this is happening. Do you have any clue?

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[alejoar]

Gotcha, thank you.

[alejoar]

I think I "fixed" it.

I deleted my i-de account completely and created another one immediately after with the same email. I couldn't log in at first (it said user doesn't exist -- even though I got the "user activation/welcome" email) but 24 hours later I got a second "account activation/welcome" email and now I can log in.

I got a new reading (big one making up for the last few days).

Hopefully it will keep working.