Won't launch and creates error document

[ZebraToucan]

I unzipped the folder and ran as admin, but nothing opens and instead a new document is made called 'errors' which is empty (0kb too).

I have Windows 10

[Ilshidur]

Thank you for your report. Do you have installed the .NET Framework 4.5 ? Do you have all the required .dll files in the same directory as the application ? There is 8 of them.

[ZebraToucan]

The instillation client said that I do have .NET Framework 4.5 And yes, all 8 .dll files are present and in the same location.

[Ilshidur]

It seems weird. Have you renamed the application by any chance ?

[xKeiro]

I have the exact same issue, and I didn't rename the application.

[ZebraToucan]

I tried to rename it, adding underscores instead of spaces. Continued with the same problem.

[Ilshidur]

I'm sorry this happens to you guys. Maybe you can try to run the application using the compatibility mode for Windows 7 ? Also, as the app retrieves some datas to the server when opening, it can fail to run if your Internet is down.

[ZebraToucan]

Tried running it using Windows 7 compatibility mode, the same problem occurs. I'm connected via ethernet so I know my connection hasn't been an issue.

[Ilshidur]

@ZebraToucan @xKeiro Have you always faced this issue or the application suddenly stopped working ?

[scmanjarrez]

It suddenly stopped working, I've been using the same executable for 1 year without problems. @Ilshidur

[ZebraToucan]

@Ilshidur That was the first time downloaded/tried to use it

[xKeiro]

It was the first time trying to use the program as well.

[Ilshidur]

I figured out the issue and will release a new version soon.

[Ilshidur]

Just published the new version on the website and it's now available.

Tell me if this fixed your problem ;-)

[scmanjarrez]

It works flawlessly, thank you so much 😄 PS: Just curiosity, what was the problem?

[Ilshidur]

I don't really know where the problem suddenly came from. The issue was "Could not create SSL/TLS secure channel". Surprisingly, my TLS certificates weren't outdated, so I just googled the error and copy/pasted the first solution that came to me to the source code. I guess Windows had an update that broke the application somehow ? We'll never know :D

[xKeiro]

Sadly it didn't work for me. (yes I downloaded the version you linked) Edit: Ok, I did nothing but tried to open it again, now it works. So there may be still some minor bug.

[Ilshidur]

@xKeiro This is weird. I guess you're running on Windows 10 ?

[xKeiro]

Yes