Jivings
commented
2 years ago Thanks for writing this out!
The problem is there's a delay of ~2 seconds before we receive the event that says there's a new mail, and often this means the mail client has time to notice it and ping a notification.
- My best solution for this is to let the user specify the folder to watch, eg the
_lma-inboxfolder. A Gmail user could then set up a catch all filter that moves all incoming mail into the_lma-inboxfolder, where we sort it into rollups etc. Because the mail doesn't hit the inbox, mail clients wont ping a notification to the user.
Once we have the access to the Gmail API I think this is probably what we will end up doing by default anyway, so it's definitely worth addressing (the question for us is really do we bother doing it now or do it as part of the Gmail audit work @dinkydani - I think probably roll it into the latter).
- Perhaps I'm misunderstanding your second point I think the screener/roller should already work for 2). We should be notified by Gmail for anything that arrives in the "All Mail" folder (which is everything), and for other clients we watch the INBOX, which should also be everything that arrives before it's filtered into a folder (at least I think so).
momorgan
Hello, I know we've discussed this a little by email but I should write it up properly here.
Rather than just looking at the inbox, it'd be desirable to be able to specify which folder(s) the screener monitors. I can think of two use cases:
When an email arrives, many clients (particularly but not exclusively mobile, it seems) can send a notification to the user before the screener manages to grab it. I dunno what witchcraft is being deployed here. @Jivings has suggested the solution is to use server-side filters to drop new mail into an alternative folder that LMA knows about but clients do not. Then LMA can move permitted emails to the inbox and notifications are then triggered, or whatever.
Currently the screener doesn't seem to play well with server-side mail-filtering rules. Maybe it's better in Gmail. Here's an example: Amazon, god love 'em, sends ~4 emails per order placed. You can't block them in case something should go wrong with an order so, to stave off insanity, a user might have set up a filter to tip them straight into another folder. The same might apply to any email you might reasonably expect but not want to read at the moment it arrives -- many newsletter subscriptions would fall into that. That said it would still be useful to let LMA pick these up so that they could be rolled up (or, better still, further filtered so that those of particular interest can be moved to inbox).