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leegeunhyeok / react-native-zendesk-messaging

🗣️ Zendesk messaging SDK for React Native
https://www.npmjs.com/package/react-native-zendesk-messaging
MIT License
36 stars 10 forks source link

Possible Unhandled Promise Rejection (id: 3): Error: Zendesk failed to initialize. #20

Closed jyear closed 11 months ago

jyear commented 1 year ago

Possible Unhandled Promise Rejection (id: 3): Error: Zendesk failed to initialize.

jyear commented 1 year ago

当我在react-native0.69.12 安卓上使用得时候 初始化失败 Possible Unhandled Promise Rejection (id: 3): Error: Zendesk failed to initialize.

leegeunhyeok commented 1 year ago

Can you add this configuration on native and check crash logs? @jyear

Android: https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/getting_started/#logging iOS: https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/getting_started/#troubleshooting

stale[bot] commented 11 months ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

singhagam1 commented 9 months ago

I tried enabling the debug log but no help, same javascript logs showing up in xcode. Question - will the same channelid that is used in the script tag appended after snippet.js?key=XXXXXX work or do we need to create another ?