iOS push notifications

[deelo55]

In the push notification instructions I'm not 100% clear but is this suggesting you need to modify the native code to get push notifications working?

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[adilsaeed31]

@deelo55 Yes, you have to configure the notification into the native code in IOS, especially in order for it to work. After configuring, the notification will only work in the Production release.

[deelo55]

@adilsaeed31 Is there a way to do this when using Expo without writing any native code? For example, in Expo I can get the push token, and then call this to update Zendesk: https://github.com/leegeunhyeok/react-native-zendesk-messaging/blob/master/docs/apis.md#updatepushnotificationtoken

[adilsaeed31]

Yes, you can do this functionality in the Expo, if you don't want to use native code, then try firebase/messaging, there is a code I'll share below with that you can get the Push Notifications in both platforms, but android for sure, in IOS I'm not 100% sure for the Expo. But if you have a bare react native project then you have to add the native code to the IOS side to get the notifications in the production release version app only.

import * as Zendesk from "react-native-zendesk-messaging"

messaging().onMessage(async (remoteMessage) => {
      console.log(
        'A new message arrived! ',
     remoteMessage
      )

      const responsibility = await Zendesk.handleNotification(
        remoteMessage.data,
      )

      switch (responsibility) {
        case 'MESSAGING_SHOULD_DISPLAY':
        case 'MESSAGING_SHOULD_NOT_DISPLAY':
          // remote message was handled by Zendesk SDK
          return

        case 'NOT_FROM_MESSAGING':
        default:
          break
      }
     }