search

leegeunhyeok / react-native-zendesk-messaging

🗣️ Zendesk messaging SDK for React Native
https://www.npmjs.com/package/react-native-zendesk-messaging
MIT License
38 stars 11 forks source link

Zendesk Messaging reset chat history #53

Open youcefswoo opened 1 month ago

youcefswoo commented 1 month ago

This is not a bug but a question:

Context: I used Zendesk messaging in the app. Inside my app, people can log in and log out (to use Zendesk messaging, people need to be logged in). In the app, we did not authenticate each user using a Zendesk token. I only initialized the SDK and opened the messaging window.

Problem: When User1 submits a ticket using the Zendesk messaging window, and then logs out, another person who logs in on the same phone can still see all of User1's conversations in zendesk window.

Expected behavior : To display the right conversation for the right user, or at least clear the conversation when a user logs out.

Same question as here.

Environment (please complete the following information):

stale[bot] commented 3 days ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.