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leegeunhyeok / react-native-zendesk-messaging

🗣️ Zendesk messaging SDK for React Native
https://www.npmjs.com/package/react-native-zendesk-messaging
MIT License
40 stars 12 forks source link

Getting Initialize failed warning when trying to initialize with channel id #56

Open sanaf1333 opened 1 month ago

sanaf1333 commented 1 month ago

Getting Initialize failed warning when trying to initialize with channel id.

Zendesk.initialize({
      channelKey:
        'my channel id here',
    });

Steps to reproduce the behavior:

  1. Install react-native-zendesk-messaging, import * as Zendesk from react-native-zendesk-messaging
  2. Initialize it with your ios channel id
  3. build the app
  4. See error

Expected behavior It should be initialized and open chat box

Screenshots

image

Environment (please complete the following information):

I have to deploy the app on Monday, i'll be grateful if you can help me resolve this issue asap. Thank you

abo-rythm commented 1 month ago

Reproducing as well, did not find any fixes so far.

sanaf1333 commented 1 month ago

@leegeunhyeok please if you can help with this asap.

sanaf1333 commented 1 month ago

Reproducing as well, did not find any fixes so far.

Have you tried any other library?

bennyszantar commented 1 month ago

I also reproducing this @leegeunhyeok, could you take a look ?

bennyszantar commented 1 month ago

@sanaf1333 @abo-rythm I solved it, you need to crate separate channel for IOS/Android and use channel key shown there, do not reuse web channel and its key, its not going to work.

stale[bot] commented 6 days ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.