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leeyuentuen / polestar_api

Polestar Api - Home Assistant Component
MIT License
112 stars 18 forks source link

No cars found in account Exception #105

Closed Cruguah closed 5 months ago

Cruguah commented 5 months ago

Hello,

First of all, thanks for the Polestar integration for HA.

I have installed the integration via HACS and am trying to log in with my Polestar account. According to the plugin, the account information is correct, but a car associated with this account cannot be found. The car is not linked to my account because I am not the owner of the car, the car is owned by the lease company.

Would it be possible to reintroduce the VIN number solution for users who cannot own the car, for example lease drivers?

Thanks for all the hard work.

Yours sincerely, Cruguah

stijnpieters commented 5 months ago

incidentally, similar/same to issue I opened earlier https://github.com/leeyuentuen/polestar_api/issues/104#issue-2094661421

leeyuentuen commented 5 months ago

normally if lease company is the owner you still can have a full access account. just ask polestar for transfer

btw duplicate issue https://github.com/leeyuentuen/polestar_api/issues/90

Cruguah commented 5 months ago

I called customer support and they resolved the issue, so problem solved and happy Polestar owner and Home Assistant user!

Thanks for your support!