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leeyuentuen / polestar_api

Polestar Api - Home Assistant Component
MIT License
131 stars 23 forks source link

No cars found in account #50

Closed developerjam closed 9 months ago

developerjam commented 9 months ago

Installed the plugin in Home Assistant. Restarted and logged in with my app credentials.

I am getting this error:

2023-12-29 19:47:48.453 ERROR (MainThread) [custom_components.polestar_api.pypolestar.polestar] No cars found in account NoneType: None 2023-12-29 19:47:48.454 ERROR (MainThread) [custom_components.polestar_api.config_flow] Unexpected error creating device Traceback (most recent call last): File "/config/custom_components/polestar_api/config_flow.py", line 45, in _create_device await device.init() File "/config/custom_components/polestar_api/polestar.py", line 30, in init await self.polestarApi.init() File "/config/custom_components/polestar_api/pypolestar/polestar.py", line 29, in init await self._get_vehicle_data() File "/config/custom_components/polestar_api/pypolestar/polestar.py", line 100, in _get_vehicle_data raise PolestarNoDataException("No cars found in account") custom_components.polestar_api.pypolestar.exception.PolestarNoDataException: No cars found in account

I am located in Denmark, if regional URLs, APIs or accounts might influence this?

loebse commented 9 months ago

Can you see your polestar when you log in to your account in polestar.com? I guess not, so your car is not registered with your account.

developerjam commented 9 months ago

I cannot find it when I log in through the website. I can see the order when I bought the car, but the actual car is not there.

I get an error when I type in the VIN and associate it on the webpage (new owner cannot be the same as current owner). Guess I need to contact Polestar to fix this.

My credentials work just fine in the app, which I am using as car key.

Apparently not an issue in this code, but an issue at Polestar. Thanks anyways. :)