Unable to sync contacts

lennmedia / crisp-whmcs

Add Crisp to your WHMCS installation and chat live with your customers from your website.

GNU General Public License v3.0

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Unable to sync contacts #1

Closed jamie-dit closed 2 years ago

jamie-dit commented 2 years ago

Hey there,

When attempting the initial sync, this error message appears:

PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'dbname_db.mod_crisp' doesn't exist in /home/user/domains/whmcs.domain/public_html/vendor/illuminate/database/Connection.php:458
Stack trace:
#0 /home/user/domains/whmcs.domain/public_html/vendor/illuminate/database/Connection.php(458): PDO->prepare('insert into `mo...')

lennarttd commented 2 years ago

Hi Jamie. The table should be created/dropped on activation/deactivation of the WHMCS Addon. Could you please try to disable and enable the addon to see if the error persists?

Which version of WHMCS are you running?

jamie-dit commented 2 years ago

Hey there. I'm using the latest version of WHMCS. Got it working by deactivating and reactivating.