Lens app doesn't show anything - upstream https://app.k8slens.dev is down

[pavelpikatamcs]

Describe the bug When starting Lens, it shows "Loading screen", but then gets to the blank page with nothing. I have inspected requests it sends with Fiddler and identified that it fails to display a login page, because the upstream dependency appears to be down - https://app.k8slens.dev/auth/realms/lensCloud/protocol/openid-connect/3p-cookies/step1.html

To Reproduce Steps to reproduce the behavior:

1. Open Lens

Expected behavior I expect a login page to be shown, or an error displayed when upstream cannot be contacted

Screenshots

Environment (please complete the following information):

• Lens Version: 5
• OS: Windows
• Installation method (e.g. snap or AppImage in Linux): .exe

[swAucxis]

We have the same issue

[chenhunghan]

There was performance issues with our sever about 1 hr ago, please try it now, should be smoother.

[ondrej-smola]

Same here, using google login ends up on black browser screen

[ehovaere]

Same here, blank (grey btw) screen just after "Loading Lens ID login..."

[PascalGiessler]

I've the same issue

[xarbit]

same here

[jotedia]

Same

[xarbit]

install this one for Mac to bypass the forced account if you need to work:

Intel: https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1.dmg

or

ARM64 https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1-arm64.dmg

[iQQBot]

same

[iQQBot]

webstormDownloadUrl: "https://download.jetbrains.com/webstorm/WebStorm-2022.1.tar.gz"

[anirudhwarrier]

same here

[jotedia]

install this one for Mac to bypass the forced account if you need to work:

Intel: https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1.dmg

or

ARM64 https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1-arm64.dmg

And for windows?

[anirudhwarrier]

install this one for Mac to bypass the forced account if you need to work:

Intel: https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1.dmg

or

ARM64 https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1-arm64.dmg

This does not solve it.

[xarbit]

install this one for Mac to bypass the forced account if you need to work: Intel: https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1.dmg or ARM64 https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1-arm64.dmg

And for windows?

https://downloads.k8slens.dev/ide/Lens%20Setup%205.4.6-latest.20220428.1.exe

[xarbit]

install this one for Mac to bypass the forced account if you need to work: Intel: https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1.dmg or ARM64 https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1-arm64.dmg

This does not solve it.

it don't no .. but it certainly helps you get your work done.

[jotedia]

install this one for Mac to bypass the forced account if you need to work: Intel: https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1.dmg or ARM64 https://api.k8slens.dev/binaries/Lens-5.4.6-latest.20220428.1-arm64.dmg

And for windows?

https://downloads.k8slens.dev/ide/Lens%20Setup%205.4.6-latest.20220428.1.exe

Doesn't solve the problem.

[xarbit]

It does for me

[gabydebur]

Same here in windows and with new update

[tomasz-bozek]

also not working under linux 5.5.2, confirmed working release is https://downloads.k8slens.dev/ide/Lens-5.4.6-latest.20220428.1-amd64.deb

[anirudhwarrier]

Looks like this outage is causing this

[l2D]

Same here in macOS 12.4; Darwin 21.5.0 arm64.

Update: I can log in, and Lens seems ok now.

[gmta]

Workaround: toggle Developer Tools, and remove the <div role="presentation"> element:

[marafa-sugarcrm]

as a work around you can use openlens . see #5444