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lensapp / lens

Lens - The way the world runs Kubernetes
https://k8slens.dev/
MIT License
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Lens Stuck on "Activating Lens Desktop" #8077

Closed maviterlikli closed 3 months ago

maviterlikli commented 3 months ago

Describe the bug When Lens is launched, the "Welcome to Lens" screen appears. However, when "New to Lens" or "Already have an Lens ID" is clicked it is stuck on "Activating Lens Desktop".

To Reproduce Steps to reproduce the behavior: Note: I do not think it will be reproducible in any environment.

  1. Open Lens
  2. Click on "New to Lens" or "Already have an Lens ID"
  3. See that it is stuck on "Activating Lens Desktop"

Expected behavior It should be able to log me in

Screenshots image

Environment (please complete the following information):

Logs: When you run the application executable from the command line you will see some logging output. Please paste them here: I have run lens-desktop with DEBUG=true. Logs are too long I am adding as file. LensDebugLog.txt

Kubeconfig: I have removed every kubeconfig from Lens. The issue persists.

Additional context I have tried several things without any success.

Tixon123 commented 3 months ago

Hello maviterlikli,

Thank you for reaching out to Lens support!

Thank you for reporting a bug.

We are working on your issue. Stand by for further updates.

Best Regards, Tikhon Kudinov Lens Support Engineer Mirantis, Inc

AntonNos commented 3 months ago

Hello maviterlikli,

Did you try clicking "web browser"? It should open a page for activation. After activating, Lens should open successfully.

Best regards, Anton Nos Software Engineer Mirantis, Inc.

maviterlikli commented 3 months ago

I did it in several other installations. It did not open a browser page. I have just retired it with Firefox and Chrome as the default web browser.

AntonNos commented 3 months ago

Please follow the instructions.

  1. When you see "Activating Lens Desktop", press Ctrl+Shift+I to open the developer tools.
  2. Click on the "Console" tab and then clear the console outputs. (Check the attached screenshot)
  3. Click the "web browser" button in "Activating Lens Desktop".

Please take a screenshot or copy everything you see in the console.

Screenshot 2024-07-30 at 17 42 12
maviterlikli commented 3 months ago

Okay. With the console, I was able to debug it. It gave me my local IP as "27.0.0.1" and the connection failed to that IP since it was wrong. My /etc/hosts file has the "127.0.0.1" as "27.0.0.1". So a human error. Right now, calls are working, and I have been able to log in to my Lens account. image

I am really sorry about the inconvenience since I was the root cause. If you need anything, I can help you.

AntonNos commented 3 months ago

No worries! I am glad that the problem is solved. Don't hesitate to contact support if you have any issues.

Best regards, Anton Nos Software Engineer Mirantis, Inc.

drakgoku commented 1 month ago

I can't click anything. image

I'm pretty pissed off. Why? When 5-10 things fail and one of them is just a simple dashboard... it's a pain in the ass.

Now I will have to wait for 2 types of answers: 1 - The one they never answer 2 - The one they tell you to restart, reinstall or put n commands

It's unfortunate.

maviterlikli commented 1 month ago

First of all, Drakgoku, they are not here to solve your problems, but to make their software better while solving issues that users face. This is how opensource software works. The other best side of opensource is you do not have to use it.

Secondly, all the process that you whine is to eliminate stupid errors and to make sure the issue is isolated to the software. So, rebooting, restarting, etc is essential. As you can see in my case the error is caused by MY wrong entry in the local DNS server. So nothing related to the Lens software. This might be your case as well. If you wish to check simply run 'nslookup localhost' at any terminal. The debug console in mention will also solve most of the issues that are not related the software.

Lastly, if you cannot found any other issues in your system, and if you can isolate the issue, I am pretty sure they will be happy to help as long as you provide them with good input. Otherwise, it is a witch-hunt.

Please remember that, this is not a paid software support center. This place is for open source issue submission.

drakgoku commented 1 month ago

We are going to differ quite a bit.

First

they are not here to solve your problems

I would like my argument not to be trivialized with your argument when this is a Lens problem and known from what I have seen. Google: Lens stuck on desktop

The other best side of opensource is you do not have to use it.

Correct, that's why I use helm, as the documentation specifies. https://kubernetes.io/docs/tasks/access-application-cluster/web-ui-dashboard/

I just tried to try other solutions and they recommended Lens. It could have been chips, but it was Lens.

Second all the process that you whine is to eliminate stupid errors and to make sure the issue is isolated to the software. So, rebooting, restarting, etc is essential.

I have reinstalled 5 times, none of them worked.

First run I don't put everything because there are things like keys and others that I don't want to be seen.

lens.log Individual runnables took: - lens-core-main:initialize-extensions 15346.37 ms - lens-core-main:show-loading 6647.71 ms - lens-core-main:fixup-package-json 4701.77 ms - lens-core-main:load-hotbar-storage 3222.38 ms - lens-core-main:load-table-storage 3214.77 ms - lens-core-main:start-reactive-tray-menu-icon 3211.72 ms - lens-core-main:start-reactive-tray-menu-items 3204.32 ms - electron:start-syncing-theme-from-operating-system 403.24 ms - electron:setup-quit-on-power-shutdown 401.16 ms - messaging:start-listening-of-channels 398.86 ms - user-preferences-main-feature:setup-sync-open-at-login-with-os 387.74 ms - theme-main-feature:setup-system-theme-type-updater-emitter 384.09 ms - cluster-connection-telemetry:start-tracking-cluster-connection-changes 382.94 ms - lens-core-main:initialize-cluster-manager 381.55 ms - lens-core-main:setup-deep-linking 379.41 ms - lens-core-main:setup-developer-tools-in-development-environment 374.19 ms - lens-core-main:setup-ipc-main-handlers 373.96 ms - lens-core-main:setup-main-window-visibility-after-activation 371.93 ms - lens-core-main:start-application-menu 371.55 ms - lens-core-main:start-watching-if-update-should-happen-on-quit 371.1 ms - lens-core-main:init-file-system-provisioner-store 370.46 ms - lens-core-main:setup-syncing-of-general-catalog-entities 367.23 ms - lens-core-main:setup-shell 360.92 ms - lens-core-main:load-weblink-storage 359.78 ms - lens-core-main:setup-syncing-of-weblinks 352.73 ms - lens-core-main:start-tray 38.28 ms - lens-license:setup-lens-license 1.41 ms info: [CREATE-ELECTRON-WINDOW]: Loading content for window "first-application-window" from url: https://lens.app:53779... info: [CLI] inspecting registry info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "after-window-is-opened" took 204.94 ms. Individual runnables took: - lens-core-main:show-dock-for-first-opened-window 39.33 ms debug: [CLOUD-SYNC-REPORTER]: [CLOUD-PROVIDER-SYNC] has cloud provider clis: aws info: [KUBECONFIG-SYNC]: starting requested syncs info: [KUBECONFIG-SYNC]: starting sync of file/folder {"filePath":"C:\\Users\\........\\AppData\\Roaming\\Lens\\kubeconfigs"} debug: [KUBECONFIG-SYNC]: 1 files/folders watched {"files":["C:\\Users\\........\\AppData\\Roaming\\Lens\\kubeconfigs"]} info: [KUBECONFIG-SYNC]: starting sync of file/folder {"filePath":"C:\\Users\\........\\.kube"} debug: [KUBECONFIG-SYNC]: 2 files/folders watched {"files":["C:\\Users\\........\\AppData\\Roaming\\Lens\\kubeconfigs","C:\\Users\\........\\.kube"]} debug: [KUBECONFIG-SYNC]: file changed {"filePath":"C:\\Users\\........\\.kube\\config"} warn: [KUBECONFIG-SYNC]: encountered errors while loading config {"details":[{"code":"invalid_type","expected":"array","message":"Expected array, received null","path":["users"],"received":"null"},{"code":"invalid_type","expected":"array","message":"Expected array, received null","path":["clusters"],"received":"null"},{"code":"invalid_type","expected":"array","message":"Expected array, received null","path":["contexts"],"received":"null"}],"filePath":"C:\\Users\\........\\.kube\\config"} debug: [KUBECONFIG-SYNC]: File now has 0 entries {"filePath":"C:\\Users\\........\\.kube\\config"} debug: [KUBECONFIG-SYNC]: Finished computing diff {"filePath":"C:\\Users\\........\\.kube\\config"} info: [CREATE-ELECTRON-WINDOW]: Window "first-application-window" loaded debug: [TIP-STORE]: syncing tip-store.json {"model":{"__internal__":{"migrations":{"version":"1.13.2"}},"activeSteps":{"lens-desktop-kube":0,"lens-desktop-kube-profiles":0,"support-extension":0,"teamwork-preferences":0,"teamwork-topbar-add-cluster":0,"teamwork-topbar-invite-user":0},"skipAll":false}} info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "after-application-is-loaded-injection-token" took 19008.31 ms. Individual runnables took: - lens-core-main:show-initial-window 18895.17 ms - cli-feature:cli-register-win32-path 5147.6 ms - lens-core-main:start-kubeconfig-sync 2394.75 ms - cloud-sync-reporter:report-cloud-clis 403.03 ms - lens-core-main:start-checking-for-updates 248.47 ms - lens-core-main:emit-current-version-to-analytics 230.38 ms - lens-core-main:emit-service-start-to-event-bus 226.66 ms - lens-core-main:add-kubeconfig-sync-as-entity-source 223.35 ms - cli-feature:lens-cli-initialize-server 196.74 ms info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "after-root-frame-is-ready" took 13.54 ms. Individual runnables took: - lens-core-main:start-catalog-sync 11.93 ms - lens-core-main:flag-renderer-as-loaded 0.92 ms
lens-renderer-root-frame.log info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "before-main-frame-starts-second" took 0.1 ms. Individual runnables took: info: [EXTENSIONS-LOADER]: auto initializing extensions info: [CLI] activated info: [TIP-STORE]: LOADING ... info: [TIP-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\tour-lens-extension\tip-store.json info: [SECURITY-PREFERENCES-STORE]: LOADING ... info: [SECURITY-PREFERENCES-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\oci-image-lens-extension\security-preferences-store.json info: [SUPPORT-EXTENSION] activated info: [PREFERENCES-STORE]: LOADING ... info: [PREFERENCES-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\survey-lens-extension\preferences-store.json info: [PREFERENCES-STORE]: LOADING ... info: [PREFERENCES-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\telemetry-lens-extension\preferences-store.json info: [LDK-STORE]: LOADING ... info: [LDK-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\lens-desktop-kube-lens-extension\ldk-store.json info: [LENS-APPS] activated info: [LOCAL-METADATA-STORE]: LOADING ... info: [LOCAL-METADATA-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\local-metadata-store.json info: [RELEASE-NOTES-STORE]: LOADING ... info: [RELEASE-NOTES-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\release-notes-store.json info: [GRACE-PERIOD-STORE]: LOADING ... info: [GRACE-PERIOD-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\grace-period-store.json info: [END-OF-TRIAL-STORE]: LOADING ... info: [END-OF-TRIAL-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\end-of-trial-store.json info: [SPACES-SETTINGS-STORE]: LOADING ... info: [SPACES-SETTINGS-STORE]: LOADED from C:\Users\.....\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\spaces-settings-store.json info: [LENS-SPACES-EXTENSION]: 15/9/2024, 0:45:12 Lens Spaces Extension activated info: [EXTENSION]: enabled @lensapp/cli-lens-extension@0.21.1 info: [EXTENSION]: enabled @lensapp/cluster-metrics@7.1.31 info: [EXTENSION]: enabled @lensapp/kube-event-statuses@1.0.33 info: [EXTENSION]: enabled @lensapp/lenscloud-lens-extension@2.3.0 info: [EXTENSION]: enabled @lensapp/node-menu@7.0.34 info: [EXTENSION]: enabled @lensapp/pod-menu@7.0.34 info: [EXTENSION]: enabled @lensapp/lens-desktop-kube-lens-extension@0.36.4 info: [EXTENSION]: enabled @lensapp/lens-license-extension@0.19.2 info: [EXTENSION]: enabled @lensapp/oci-image-lens-extension@0.36.2 info: [EXTENSION]: enabled @lensapp/shipa-lens-extension@0.23.5 info: [EXTENSION]: enabled @lensapp/support-lens-extension@0.16.2 info: [EXTENSION]: enabled @lensapp/survey-lens-extension@0.11.2 info: [EXTENSION]: enabled @lensapp/telemetry-lens-extension@0.13.4 info: [EXTENSION]: enabled @lensapp/tour-lens-extension@1.13.2 info: [PROTOCOL ROUTER]: internal registering /preferences info: [PROTOCOL ROUTER]: internal registering / info: [PROTOCOL ROUTER]: internal registering /landing info: [PROTOCOL ROUTER]: internal registering /landing/view/:group/:kind info: [PROTOCOL ROUTER]: internal registering /cluster info: [PROTOCOL ROUTER]: internal registering /entity/:entityId/settings info: [PROTOCOL ROUTER]: internal registering /open/:connectionType/:clusterSpecifier/:frame info: [PROTOCOL ROUTER]: internal registering /cluster/:clusterId info: [PROTOCOL ROUTER]: internal registering /cluster/:clusterId/settings info: [PROTOCOL ROUTER]: internal registering /extensions info: [PROTOCOL ROUTER]: internal registering /extensions/install/:LENS_INTERNAL_EXTENSION_PUBLISHER_MATCH(@[A-Za-z0-9_]+)?/:LENS_INTERNAL_EXTENSION_NAME_MATCH info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "on-load-of-application" took 8254.2 ms. Individual runnables took: - lens-core-renderer:bootstrap 7621.9 ms - lens-core-renderer:start-frame 617 ms - lens-core-renderer:updating-is-enabled-initialization 255.5 ms - messaging:start-listening-of-channels 170.4 ms - messaging-for-renderer:allow-communication-to-iframe-injectable 156.5 ms info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "after-application-is-loaded-injection-token" took 462.4 ms. Individual runnables took: - react-application:render-application-when-application-is-ready 459.3 ms - lens-core-renderer:register-chart-injectable 13.6 ms - chart-plugins:register-annotation-injectable 12.2 ms - chart-plugins:register-highest-max-injectable 11.8 ms - chart-plugins:register-moment-adapter-injectable 11.6 ms - chart-plugins:register-zoom-plugin-injectable 11.2 ms

Only reopen

lens-renderer-root-frame.log info: [CREATE-ELECTRON-WINDOW]: Loading content for window "splash" from file: E:\Tools\Lens\resources\app.asar\static\splash.html... info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "after-window-is-opened" took 14.48 ms. Individual runnables took: - lens-core-main:show-dock-for-first-opened-window 0.13 ms info: [CREATE-ELECTRON-WINDOW]: Window "splash" loaded info: [CREATE-ELECTRON-WINDOW]: Loading content for window "first-application-window" from url: https://lens.app:53779... info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "after-window-is-opened" took 13.22 ms. Individual runnables took: - lens-core-main:show-dock-for-first-opened-window 0.15 ms info: [CREATE-ELECTRON-WINDOW]: Window "first-application-window" loaded debug: [TIP-STORE]: syncing tip-store.json {"model":{"__internal__":{"migrations":{"version":"1.13.2"}},"activeSteps":{"lens-desktop-kube":0,"lens-desktop-kube-profiles":0,"support-extension":0,"teamwork-preferences":0,"teamwork-topbar-add-cluster":0,"teamwork-topbar-invite-user":0},"skipAll":false}} info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "after-root-frame-is-ready" took 0.34 ms. Individual runnables took: - lens-core-main:start-catalog-sync 11.93 ms - lens-core-main:flag-renderer-as-loaded 0.92 ms
lens-renderer-root-frame.log info: [LENS-CORE-RENDERER]: loading finished for C:\Users\.........\AppData\Roaming\Lens\lens-local-storage\app.json info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "before-application-is-loading-injection-token" took 183 ms. Individual runnables took: - lens-core-renderer:initialize-lens-local-storage-state 151 ms - app-paths-setup-renderer:setup-app-paths 17.3 ms info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "before-frame-starts-first" took 276.6 ms. Individual runnables took: - lens-core-renderer:setup-lens-proxy-certificate 262.4 ms - lens-core-renderer:preload-terminal-fonts 262 ms - lens-core-renderer:configure-immer 199.2 ms - lens-core-renderer:configure-mobx 197.9 ms info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "before-main-frame-starts-first" took 5.9 ms. Individual runnables took: - lens-core-renderer:setup-current-cluster-broadcast 4.9 ms - lens-core-renderer:setup-sentry 1.2 ms info: [LENS-USER-STORE]: LOADING ... info: [LENS-USER-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\lens-user-store.json info: [LENS-FILESYSTEM-PROVISIONER-STORE]: LOADING ... info: [LENS-FILESYSTEM-PROVISIONER-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\lens-filesystem-provisioner-store.json info: [LENS-WEBLINK-STORE]: LOADING ... info: [LENS-WEBLINK-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\lens-weblink-store.json info: [LENS-CLUSTER-STORE]: LOADING ... info: [LENS-CLUSTER-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\lens-cluster-store.json info: [LENS-HOTBAR-STORE]: LOADING ... info: [LENS-HOTBAR-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\lens-hotbar-store.json info: [LENS-TABLE-STORE]: LOADING ... info: [LENS-TABLE-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\lens-table-store.json info: [LENS-EXTENSIONS]: LOADING ... info: [LENS-EXTENSIONS]: LOADED from C:\Users\.........\AppData\Roaming\Lens\lens-extensions.json info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "before-frame-starts-second" took 432.8 ms. Individual runnables took: - lens-core-renderer:provide-initial-values-for-sync-boxes 292 ms - lens-core-renderer:enabled-extensions-persistent-storage-version-initialization 290.9 ms - theme-renderer-feature:initialize-system-theme-type 290.6 ms - lens-core-renderer:setup-system-ca 288.3 ms - lens-core-renderer:setup-cluster-state-sync 286 ms - user-preferences-renderer-feature:load-user-preferences-storage 126 ms - lens-core-renderer:listen-unload 42.7 ms - lens-core-renderer:load-monaco-themes 42.2 ms - lens-core-renderer:setup-kubernetes-cluster-catalog-add-menu-listener 22.5 ms - lens-core-renderer:setup-kubernetes-cluster-context-menu-open 20.2 ms - lens-core-renderer:setup-root-mac-classname 17.1 ms - lens-core-renderer:setup-weblink-context-menu-open 16.7 ms - lens-core-renderer:start-topbar-state-sync 16.5 ms - lens-core-renderer:init-file-system-provisioner-store 15.6 ms - lens-core-renderer:listen-cluster-frame-sleep-resume 13.4 ms - lens-core-renderer:load-hotbar-storage 13.2 ms - lens-core-renderer:load-weblink-storage 10.5 ms - lens-core-renderer:init-cluster-store 10.4 ms - lens-core-renderer:load-enabled-extensions-storage 5.8 ms - theme-renderer-feature:setup-apply-active-theme 5.7 ms - lens-core-renderer:load-table-storage 4 ms - lens-core-renderer:setup-logging-for-navigation 2.2 ms info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "before-main-frame-starts-second" took 0.1 ms. Individual runnables took: info: [EXTENSIONS-LOADER]: auto initializing extensions info: [CLI] activated info: [TIP-STORE]: LOADING ... info: [TIP-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\tour-lens-extension\tip-store.json info: [SECURITY-PREFERENCES-STORE]: LOADING ... info: [SECURITY-PREFERENCES-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\oci-image-lens-extension\security-preferences-store.json info: [SUPPORT-EXTENSION] activated info: [PREFERENCES-STORE]: LOADING ... info: [PREFERENCES-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\survey-lens-extension\preferences-store.json info: [PREFERENCES-STORE]: LOADING ... info: [PREFERENCES-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\telemetry-lens-extension\preferences-store.json info: [LDK-STORE]: LOADING ... info: [LDK-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\lens-desktop-kube-lens-extension\ldk-store.json info: [LENS-APPS] activated info: [LOCAL-METADATA-STORE]: LOADING ... info: [LOCAL-METADATA-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\local-metadata-store.json info: [RELEASE-NOTES-STORE]: LOADING ... info: [RELEASE-NOTES-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\release-notes-store.json info: [GRACE-PERIOD-STORE]: LOADING ... info: [GRACE-PERIOD-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\grace-period-store.json info: [END-OF-TRIAL-STORE]: LOADING ... info: [END-OF-TRIAL-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\end-of-trial-store.json info: [SPACES-SETTINGS-STORE]: LOADING ... info: [SPACES-SETTINGS-STORE]: LOADED from C:\Users\.........\AppData\Roaming\Lens\extension-store\lenscloud-lens-extension\spaces-settings-store.json info: [LENS-SPACES-EXTENSION]: 15/9/2024, 0:50:11 Lens Spaces Extension activated info: [EXTENSION]: enabled @lensapp/cli-lens-extension@0.21.1 info: [EXTENSION]: enabled @lensapp/cluster-metrics@7.1.31 info: [EXTENSION]: enabled @lensapp/kube-event-statuses@1.0.33 info: [EXTENSION]: enabled @lensapp/lenscloud-lens-extension@2.3.0 info: [EXTENSION]: enabled @lensapp/node-menu@7.0.34 info: [EXTENSION]: enabled @lensapp/pod-menu@7.0.34 info: [EXTENSION]: enabled @lensapp/lens-desktop-kube-lens-extension@0.36.4 info: [EXTENSION]: enabled @lensapp/lens-license-extension@0.19.2 info: [EXTENSION]: enabled @lensapp/oci-image-lens-extension@0.36.2 info: [EXTENSION]: enabled @lensapp/shipa-lens-extension@0.23.5 info: [EXTENSION]: enabled @lensapp/support-lens-extension@0.16.2 info: [EXTENSION]: enabled @lensapp/survey-lens-extension@0.11.2 info: [EXTENSION]: enabled @lensapp/telemetry-lens-extension@0.13.4 info: [EXTENSION]: enabled @lensapp/tour-lens-extension@1.13.2 info: [PROTOCOL ROUTER]: internal registering /preferences info: [PROTOCOL ROUTER]: internal registering / info: [PROTOCOL ROUTER]: internal registering /landing info: [PROTOCOL ROUTER]: internal registering /landing/view/:group/:kind info: [PROTOCOL ROUTER]: internal registering /cluster info: [PROTOCOL ROUTER]: internal registering /entity/:entityId/settings info: [PROTOCOL ROUTER]: internal registering /open/:connectionType/:clusterSpecifier/:frame info: [PROTOCOL ROUTER]: internal registering /cluster/:clusterId info: [PROTOCOL ROUTER]: internal registering /cluster/:clusterId/settings info: [PROTOCOL ROUTER]: internal registering /extensions info: [PROTOCOL ROUTER]: internal registering /extensions/install/:LENS_INTERNAL_EXTENSION_PUBLISHER_MATCH(@[A-Za-z0-9_]+)?/:LENS_INTERNAL_EXTENSION_NAME_MATCH info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "on-load-of-application" took 7989.8 ms. Individual runnables took: - lens-core-renderer:bootstrap 7247.5 ms - lens-core-renderer:start-frame 723.8 ms - lens-core-renderer:updating-is-enabled-initialization 267 ms - messaging:start-listening-of-channels 227.1 ms - messaging-for-renderer:allow-communication-to-iframe-injectable 200.1 ms info: [RUN-MANY-PERFORMANCE-LOGGING]: Running runnables for "after-application-is-loaded-injection-token" took 452.3 ms. Individual runnables took: - react-application:render-application-when-application-is-ready 447.7 ms - lens-core-renderer:register-chart-injectable 12.4 ms - chart-plugins:register-annotation-injectable 10.4 ms - chart-plugins:register-highest-max-injectable 9.7 ms - chart-plugins:register-moment-adapter-injectable 9.4 ms - chart-plugins:register-zoom-plugin-injectable 9.1 ms

I know it's an opensource and the limitation of resources to solve the problem. I'm aware.

My problem is that it doesn't stay stuck when I try to activate it in the product. When I turn on Lens (double click on the icon) it makes it look like it's loading and when I try to select something I can't. That is, I can't click on anything.

panuhorsmalahti commented 1 month ago

@drakgoku I think your bug is a new one, I haven't seen this one before (e.g. UI completely stuck in this screen). Does any of the application menus work, like showing About lens, opening preferences or the license?

drakgoku commented 1 month ago

No, no matter what I do, nothing works. I've seen this: https://recoverit.wondershare.com/computer-problems/windows-10-stuck-on-welcome-screen.html But I'm not going to lie to you, I don't plan on using any of the commands it says.

I'm not going to touch anything about disabling the "Credentials Manager" or stopping "services" and even less about Credentials and "sfc /scannow chkdsk c: /f /r" is a huge nonsense. It only verifies the integrity of Windows system files, repairs corrupted or damaged system files, focuses on critical Windows files.

I'll continue this here: https://github.com/lensapp/lens/issues/8089