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lepidus / keywordCloud

A block plugin to provide a tag cloud of article keywords.
GNU General Public License v2.0
7 stars 8 forks source link

block empty in OJS 3.3.0.6 #14

Open marcoblancas opened 3 years ago

marcoblancas commented 3 years ago

I'm getting an empty block with OJS 3.3.0.6. Same problem happens in previous version 3.3.0.4.

2021-05-14_16-45

No errors on apache logs o firefox developers tools.

Are I missing something? I recorded this screen cast in order to show you how I've done

https://youtu.be/r_PweWs3VrI

Thank you.

diegoabadan commented 3 years ago

Hola @marcoblancas

I couldn't access loc.tecnologia-ciencia-educacion.com/index.php/TCE for a better investigation. Can you confirm that in this instance the OJS searches work, ie return results?

marcoblancas commented 3 years ago

@diegoabadan thank you.

This is my local environment but I confirm you that search is working for me (see screenshot).

2021-06-02_21-54

My production site is this https://www.tecnologia-ciencia-educacion.com/index.php/TCE but there the plugin is disabled.

I can try to enable it in our pre-production site but I would need to send you a private message with the access.

diegoabadan commented 3 years ago

Thanks for the feedback. With the search working, already eliminating an important possibility.

I can try to enable it in our pre-production site but I would need to send you a private message with the access.

Please send the link so that my team and I can investigate. We don't need a password at the moment, just access to the public area of this pre-production environment with the plugin active.

Thanks.

marcoblancas commented 3 years ago

I was not thinking on send you an admin user for our pre-production site. My pre-production site can be reach from internet but you need to pass an authentication with apache. Tell me were should I send the user and password. I think Github doesn't allow to send PM.

diegoabadan commented 3 years ago

Please send to diego (@) lepidus.com.br

marcoblancas commented 3 years ago

@diegoabadan, thank you. In your mail details for your access.