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NES/CBI reporting forms back end: error messages #174

Open decasadecasa opened 4 years ago

decasadecasa commented 4 years ago

in case we encounter an error, as in the below, could we please do 2 things if possible: 1) have more clear error messages so the user knows what the problem is and is able to take action 2) if there is an error message that prevents the entry from saving, could we at least make it so that all that was to be compiled does not get erased and we can try to fix the error? as otherwise we waste loads of time compiling information and then get it all wiped in an instant...

decasadecasa commented 4 years ago

M Ebug

IronRunes commented 4 years ago

in the example above, it looks like the data is being indeed saved and re-written to the appropriate fields. From a small bit of insight I can gather, what was happening here is that the data inputted in the first numerical field of Step 3 was in the wrong format (it must be strictly numerical - no punctuation or letters, just numbers). Capturing all possible errors or mistakes and giving tailored feedback to the user is nearly impossible with such an extensive form. I'm happy to elaborate on a wider and thorough help system, to guide the user into making fewer mistakes.

decasadecasa commented 4 years ago

@IronRunes I understand, but it would be great to have the main ones outlined, such as special characters, as it is usually the same few things that cause these issues. happy to discuss further. thanks