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liberapay / liberapay.com

Source code of the recurrent donations platform Liberapay
https://liberapay.com/
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PayPal transfers to Ukraine fail #2246

Open unfa opened 1 year ago

unfa commented 1 year ago

Hi!

I tried sending money to support a friend on Ukraine using Liberapay via PayPal. PayPal errored out saying they can't transfer due to international regulations:

Screenshot_20230527_002051

I did try a direct PayPal transfer and that one worked.

I suspect PayPal has different paths for "family and friends" and for "goods and services" and Liberapay uses the latter which is not supported on Ukraine.

Do you think this is the case?

Can anything be done about this on Liberapay's side?

Thanks!

jorgesumle commented 1 year ago

Maybe the account is missing some information, I really don't know: Captura de pantalla de 2023-07-09 14-19-20

PayPal is a USA company, and the USA doesn't allow companies to transfer money to Crimea. I don't know if now they don't allow sending money to territories annexed by Russia as well. In any case, you should ask PayPal why the transfer was blocked.

volo-droid commented 10 months ago

PayPal is a USA company, and the USA doesn't allow companies to transfer money to Crimea. I don't know if now they don't allow sending money to territories annexed by Russia as well. In any case, you should ask PayPal why the transfer was blocked.

I think you missed an important bit of info in the original post, where the OP says that direct PayPal transfer works but the same transfer with Liberapay doesn't:

I did try a direct PayPal transfer and that one worked.

jorgesumle commented 3 months ago

We can't do nothing on our part. Use Stripe or wait until the war ends if this issue still persists. Sorry...