Closed Changaco closed 1 year ago
MangoPay invoices for January:
We have a non-contestable chargeback on a direct debit payment.
Reason: "The user has disputed the authorisation of the mandate" Amount: 120.71 EUR Unrecoverable: 0.59 EUR (fees)
Got another chargeback on a direct debit payment.
Reason: "Direct debit is not enabled for this bank account" Amount: 1299.68 EUR Unrecoverable: 0.59 EUR (fees)
Got a chargeback on a card payment.
Reason: fraud Amount: 15.54 EUR Unrecoverable: 0.54 EUR (fees)
MangoPay invoices for February:
We've received 4.61 USD from MangoPay. This looks like a bug/mistake, I've emailed them.
Got another late failure on a direct debit payment.
Reason: "Direct debit is not enabled for this bank account" Amount: 26.59 EUR Unrecoverable: 0.59 EUR (fees)
MangoPay invoices for March:
Reimbursements for domain name bills:
Got a chargeback on a direct debit payment, without any reason given.
Amount: 39.59 EUR Unrecoverable: 0.59 EUR (fees)
Got another chargeback on a direct debit payment without any reason given.
Amount: 45.44 EUR Unrecoverable: 0.59 EUR (fees)
Got another chargeback on a direct debit payment today.
Reason: "The user has disputed the authorisation of the mandate" Amount: 507.72 EUR Unrecoverable: 0.59 EUR (fees)
Got yet another chargeback on a direct debit payment.
Reason: "The user has disputed the authorisation of the mandate" Amount: 156.63 EUR Unrecoverable: 0.59 EUR (fees)
Edit: it's the same user as the previous chargeback, I've suspended the account.
MangoPay invoices for April:
Got a chargeback on a card payment.
Reason: fraud Amount: 20.96 USD Unrecoverable: 0.96 USD (fees)
New chargeback on a card payment dated 2018-03-08 (~2.5 months ago).
Reason: "Fraudulent Transaction - No cardholder auth." Amount: 20.98 USD Unrecoverable: 0.97 USD (fees)
MangoPay invoices for May:
New chargeback on a direct debit payment.
Reason: "The user has disputed the authorisation of the mandate" Amount: 50.59 EUR Unrecoverable: 0.59 EUR (fees)
I've suspended both of the accounts involved in this fraud attempt.
We have two new chargebacks on card payments today.
Reason: fraud Amount: 15.54 EUR Unrecoverable: 0.54 EUR (fees) Payment date: 2018-04-24
Reason: "Fraudulent Transaction - No cardholder auth." Amount: 40.53 USD Unrecoverable: 1.54 USD (fees) Payment date: 2018-05-23
I have suspended 3 accounts.
… and a 3rd!
Reason: fraud Amount: 51.86 USD Unrecoverable: 1.86 USD (fees) Payment date: 2018-05-26
I have suspended 2 more accounts.
… and a 4th.
Reason: fraud Amount: 41.56 USD Unrecoverable: 1.56 USD (fees) Payment date: 2018-06-10
I have suspended 5 more accounts.
MangoPay invoices for June:
MangoPay invoices for July:
MangoPay invoices for August:
This thread is for general updates about the Liberapay org. Previous year: #22.