liberapay / liberapay.org

Home of the non-profit organization that runs liberapay.com
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Bulletin 2018 #33

Closed Changaco closed 1 year ago

Changaco commented 6 years ago

This thread is for general updates about the Liberapay org. Previous year: #22.

Changaco commented 6 years ago

MangoPay invoices for January:

Changaco commented 6 years ago

We have a non-contestable chargeback on a direct debit payment.

Reason: "The user has disputed the authorisation of the mandate" Amount: 120.71 EUR Unrecoverable: 0.59 EUR (fees)

Changaco commented 6 years ago

Got another chargeback on a direct debit payment.

Reason: "Direct debit is not enabled for this bank account" Amount: 1299.68 EUR Unrecoverable: 0.59 EUR (fees)

Changaco commented 6 years ago

Got a chargeback on a card payment.

Reason: fraud Amount: 15.54 EUR Unrecoverable: 0.54 EUR (fees)

Changaco commented 6 years ago

MangoPay invoices for February:

Changaco commented 6 years ago

We've received 4.61 USD from MangoPay. This looks like a bug/mistake, I've emailed them.

Changaco commented 6 years ago

Got another late failure on a direct debit payment.

Reason: "Direct debit is not enabled for this bank account" Amount: 26.59 EUR Unrecoverable: 0.59 EUR (fees)

Changaco commented 6 years ago

MangoPay invoices for March:

Changaco commented 6 years ago

Reimbursements for domain name bills:

Changaco commented 6 years ago

Got a chargeback on a direct debit payment, without any reason given.

Amount: 39.59 EUR Unrecoverable: 0.59 EUR (fees)

Changaco commented 6 years ago

Got another chargeback on a direct debit payment without any reason given.

Amount: 45.44 EUR Unrecoverable: 0.59 EUR (fees)

Changaco commented 6 years ago

Got another chargeback on a direct debit payment today.

Reason: "The user has disputed the authorisation of the mandate" Amount: 507.72 EUR Unrecoverable: 0.59 EUR (fees)

Changaco commented 6 years ago

Got yet another chargeback on a direct debit payment.

Reason: "The user has disputed the authorisation of the mandate" Amount: 156.63 EUR Unrecoverable: 0.59 EUR (fees)

Edit: it's the same user as the previous chargeback, I've suspended the account.

Changaco commented 6 years ago

MangoPay invoices for April:

Changaco commented 6 years ago

Got a chargeback on a card payment.

Reason: fraud Amount: 20.96 USD Unrecoverable: 0.96 USD (fees)

Changaco commented 6 years ago

New chargeback on a card payment dated 2018-03-08 (~2.5 months ago).

Reason: "Fraudulent Transaction - No cardholder auth." Amount: 20.98 USD Unrecoverable: 0.97 USD (fees)

Changaco commented 6 years ago

MangoPay invoices for May:

Changaco commented 6 years ago

New chargeback on a direct debit payment.

Reason: "The user has disputed the authorisation of the mandate" Amount: 50.59 EUR Unrecoverable: 0.59 EUR (fees)

I've suspended both of the accounts involved in this fraud attempt.

Changaco commented 6 years ago

We have two new chargebacks on card payments today.

1st chargeback

Reason: fraud Amount: 15.54 EUR Unrecoverable: 0.54 EUR (fees) Payment date: 2018-04-24

2nd chargeback

Reason: "Fraudulent Transaction - No cardholder auth." Amount: 40.53 USD Unrecoverable: 1.54 USD (fees) Payment date: 2018-05-23

Action taken

I have suspended 3 accounts.

Changaco commented 6 years ago

… and a 3rd!

Reason: fraud Amount: 51.86 USD Unrecoverable: 1.86 USD (fees) Payment date: 2018-05-26

I have suspended 2 more accounts.

Changaco commented 6 years ago

… and a 4th.

Reason: fraud Amount: 41.56 USD Unrecoverable: 1.56 USD (fees) Payment date: 2018-06-10

I have suspended 5 more accounts.

Changaco commented 6 years ago

MangoPay invoices for June:

Changaco commented 6 years ago

MangoPay invoices for July:

Changaco commented 6 years ago

MangoPay invoices for August: