Customer Support Chat

[AArchange]

Description: Integrate a live chat system for customer support. Tasks to accomplish:

Implement a chat widget on the frontend Create an interface for support agents to manage chats Develop a queuing system for incoming chats Implement chat transcript saving and retrieval Acceptance Criteria: Customers can initiate a chat from any page Support agents can handle multiple chats simultaneously Chat transcripts are saved and associated with user accounts if logged in Admins can view chat analytics (response times, satisfaction ratings, etc.)

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