libscie / ResearchEquals.com

Research module server
https://researchequals.com
MIT License
88 stars 10 forks source link

🐛 issue with login and email verification #2101

Closed McHaillet closed 1 month ago

McHaillet commented 3 months ago

URL of the Page

https://researchequals.com/dashboard

What happened?

When I login to researchequals, I get the following screen:

image

After I refresh the page, I am logged in and get the expected dashboard.

Additionally, the email verification is not working. After I click the link in my email, it hangs on the following screen:

image

The issues could very well be related.

Steps to reproduce

I made a new account, only changed my first and last name in my profile.

What browser(s) did you use?

Firefox

Anything else?

I selected firefox as the browser as I tried that right now. However, earlier today I had the same issue on Chrome.

Let me know if you need more info!

welcome[bot] commented 3 months ago

Welcome Banner :partying_face: :tada: Welcome to ResearchEquals! :partying_face: :tada: Thanks for your input on the project! :sparkling_heart:
If you haven't yet, please make sure to check out our house rules. If you want to connect informally with the ResearchEquals community, you're invited to chat with us in our Discord channel.

chartgerink commented 3 months ago

Welcome and thanks @McHaillet 🙏

On the email verification, it is a known issue that it can hang and as we're working towards our v2, this is unlikely to get fixed. Nonetheless, I checked and your email is verified despite this issue. 😊

Regarding the log in error, I am not sure what is happening. I am unable to reproduce it at this time, even with a new account. Do you have any plugins installed in both Chrome and Firefox? Sometimes they can interfere, although I expect it is more likely an issue on our end 😅

McHaillet commented 3 months ago

Hi @chartgerink!

On the email verification, it is a known issue that it can hang and as we're working towards our v2, this is unlikely to get fixed. Nonetheless, I checked and your email is verified despite this issue. 😊

Okay, that is good to know :+1:

Regarding the log in error, I am not sure what is happening. I am unable to reproduce it at this time, even with a new account. Do you have any plugins installed in both Chrome and Firefox? Sometimes they can interfere, although I expect it is more likely an issue on our end 😅

On firefox its only an adblocker extension. On Chrome I would need to check later today.

chartgerink commented 3 months ago

I suspect it isn't the problem then - thanks for letting me know! I will try to see whether I can reproduce. It'll be hard to fix if I can't 🤔 @nsunami have you encountered this issue?

nsunami commented 3 months ago

I tried logging in and out several times, and I got 400 once in those times (on production).

image

But then, the error message is not "d is null" as first reported.

I'm going to take a look further now.

Meanwhile: @chartgerink: do you have any idea what "d is null" may mean / may be coming from?

Update: I was also able to recreate this on local. Steps to reproduce:

  1. Create a new account
  2. Log out
  3. Log in (if no error, repeat Step 2)
github-actions[bot] commented 1 month ago

This issue is stale because it has been open 60 days with no activity.

chartgerink commented 1 month ago

It was fixed in #2103, this issue was not linked and not closed. Pardon the delay in reporting back on this!