Closed McHaillet closed 1 month ago
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Welcome and thanks @McHaillet 🙏
On the email verification, it is a known issue that it can hang and as we're working towards our v2, this is unlikely to get fixed. Nonetheless, I checked and your email is verified despite this issue. 😊
Regarding the log in error, I am not sure what is happening. I am unable to reproduce it at this time, even with a new account. Do you have any plugins installed in both Chrome and Firefox? Sometimes they can interfere, although I expect it is more likely an issue on our end 😅
Hi @chartgerink!
On the email verification, it is a known issue that it can hang and as we're working towards our v2, this is unlikely to get fixed. Nonetheless, I checked and your email is verified despite this issue. 😊
Okay, that is good to know :+1:
Regarding the log in error, I am not sure what is happening. I am unable to reproduce it at this time, even with a new account. Do you have any plugins installed in both Chrome and Firefox? Sometimes they can interfere, although I expect it is more likely an issue on our end 😅
On firefox its only an adblocker extension. On Chrome I would need to check later today.
I suspect it isn't the problem then - thanks for letting me know! I will try to see whether I can reproduce. It'll be hard to fix if I can't 🤔 @nsunami have you encountered this issue?
I tried logging in and out several times, and I got 400 once in those times (on production).
But then, the error message is not "d is null" as first reported.
I'm going to take a look further now.
Meanwhile: @chartgerink: do you have any idea what "d is null" may mean / may be coming from?
Update: I was also able to recreate this on local. Steps to reproduce:
This issue is stale because it has been open 60 days with no activity.
It was fixed in #2103, this issue was not linked and not closed. Pardon the delay in reporting back on this!
URL of the Page
https://researchequals.com/dashboard
What happened?
When I login to researchequals, I get the following screen:
After I refresh the page, I am logged in and get the expected dashboard.
Additionally, the email verification is not working. After I click the link in my email, it hangs on the following screen:
The issues could very well be related.
Steps to reproduce
I made a new account, only changed my first and last name in my profile.
What browser(s) did you use?
Firefox
Anything else?
I selected firefox as the browser as I tried that right now. However, earlier today I had the same issue on Chrome.
Let me know if you need more info!