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Sound cuts out when using headphones IOS iPhone #10809

Open timmyknuckles opened 2 years ago

timmyknuckles commented 2 years ago

IOS 15.3.1 iPhone 8

The following occurs when using headphones (I tested wired not wireless):

When moving pieces on the board, I noticed sometimes the piece-move sound isn’t occurring.

It seems if there is no additional user input after approx. 2 secs, the headphone output is muted and the next triggered sound doesn’t occur, as the headphone circuitry doesn’t switch back on quick enough to play the sample.

If I keep moving pieces rapidly, the sound never cuts out.

Perhaps a solution would be to have silent audio sample running regularly so there is always some audio running and the headphone does not mute.

schlawg commented 2 years ago

Hi timmyknuckles, can you confirm something real quick - this issue occurs in the lichess app and not a browser, correct?

timmyknuckles commented 2 years ago

Hi timmyknuckles, can you confirm something real quick - this issue occurs in the lichess app and not a browser, correct?

Correct.

schlawg commented 2 years ago

Do you experience this behavior when using different headphones. What about the iPhones built in speaker?

Do any other apps exhibit this behavior on the problematic headphones? What sound set are you using?

Sorry for the barrage of questions, just trying to isolate.

timmyknuckles commented 2 years ago

No apology needed. I have not experienced any problematic behaviour with any other apps. However I sometimes notice a second after moving a piece a barely audible "pop" sound that also occurs when opening YouTube or Spotify apps, or before/after pausing/resuming playback, which suggests something is switching on/off.

I have tested and confirmed the issue with two sets of wired headphones. Interestingly I just observed now the behaviour does NOT occur with a Bluetooth headphone connection.

Playing through the built-in iPhone speaker exhibits no issues.

I assume I'm using the default sound set as I wasn't aware you could change this.

schlawg commented 2 years ago

Interesting. Could it be a hardware problem with your DAC? That’s a little chip that lives just inside the 1/8” TRS port you plug your headphones into. Doesn’t sound like a lichess issue.

Do you have an iPhone with built-in headphone jack or are you using a lighting to headphone adapter?

On May 18, 2022, at 4:18 AM, timmyknuckles @.***> wrote:

No apology needed. I have not experienced any problematic behaviour with any other apps. However I sometimes notice a second after moving a piece a barely audible "pop" sound that also occurs when opening YouTube or Spotify apps, or before/after pausing/resuming playback, which suggests something is switching on/off.

I have tested and confirmed the issue with two sets of wired headphones. Interestingly I just observed now the behaviour does NOT occur with a Bluetooth headphone connection.

Playing through the built-in iPhone speaker exhibits no issues.

I assume I'm using the default sound set as I wasn't aware you could change this.

— Reply to this email directly, view it on GitHub https://github.com/lichess-org/lila/issues/10809#issuecomment-1129773245, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYGFFN5LECSH6FUUUZIBZ33VKSYYFANCNFSM5TKIR5IA. You are receiving this because you are subscribed to this thread.

schlawg commented 2 years ago

I believe this can be closed.

timmyknuckles commented 2 years ago

I’ve tested on an iPhone SE as well, same thing occurs. Perhaps someone else can test to confirm.

Occurs with and without lightning adaptor.

schlawg commented 2 years ago

Timmy, just letting you know: I had to borrow some wired earbuds to reproduce this but there is definitely an issue and it is exactly how you describe. (Was skeptical as I couldn't get it to happen on my wireless buds).