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Can't join a tournament from certain browser resolution (360x640)? #14528

Open chadejava opened 7 months ago

chadejava commented 7 months ago

Exact URL of where the bug happened

https://lichess.org/swiss/YMxJMiaP (or any Swiss room)

Steps to reproduce the bug

  1. Go to chrome, visit a swiss tournament room
  2. Click F12 (developer mode)
  3. Change your setting on the view to 360x640
  4. Try to join, you can't because JOIN button is hidden/cut somewhere

simu

What did you expect to happen?

Hi,

This is from one of Lichess users in my group. He is reporting that he can't join tournament (Swiss) from his mobile. I think there are 2 problems:

  1. Lichess Mobile App does not promote Swiss Tournaments. There is no Team menu too, so he can't see Swiss Room from there.

  2. From WhatsApp group, if he clicks Swiss tournament link, it opens the link with default browser (not going to the app). In the browser, he does not see JOIN button. I checked everything, on his mobile (we just chatted on WA) and I think it is browser type and resolution problems. Here screenshot:

I think fixing issue no.2 is easier. I will

What happened instead?

missing join button

Operating system

REDMI mobile, see attachment from user's mobile phone

Browser and version (or alternate access method)

see attachment for the user agent

Additional information

WhatsApp Image 2024-01-20 at 8 12 12 PM WhatsApp Image 2024-01-20 at 8 09 54 PM WhatsApp Image 2024-01-20 at 6 51 21 PM WhatsApp Image 2024-01-20 at 6 03 20 AM

Carbrex commented 7 months ago

I tried using the resolution and the user-agent but cant reproduce the issue. I guess it is because of image Late join??

chadejava commented 7 months ago

Sorry, my mistake on how to replicate that. The screenshot "Steps to reproduce the bug" was from my laptop, and I was wrong (late join). But the other screenshots were from the user (alzaenal) who is having problems, so I do not know exactly how to replicate this other then the screenshots he gave to me and those he could not find JOIN button and 100% the tournaments have not started on those screenshot.

Carbrex commented 7 months ago

Can you provide some more details then?

Carbrex commented 1 month ago

Another person facing same issue but no clear reproduction instructions https://discord.com/channels/280713822073913354/1268886615426596926 .

Carbrex commented 1 month ago

image https://discord.com/channels/280713822073913354/1268886615426596926/1269411526918279269