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lichess-org / mobile

Lichess mobile app v2
GNU General Public License v3.0
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Stuck offline "lichess.org is not reachable. Failed to fetch" #764

Closed AdrienBI closed 2 weeks ago

AdrienBI commented 2 weeks ago

What is the problem?

The Android mobile app is not able to retrieve data from the server. Home screen show "progress circle" indefinitely. Puzzle screen fails and displays the message "lichess.org is not reachable. Failed to fetch" Login and all the features requiring network do the same.

Offline game against Stockfish is working.

Steps to reproduce the bug

Open the app : home screen not able to retrieve info from the server Try any feature requiring network : it will fail and display the message "lichess.org is not reachable. Failed to fetch"

What did you expect to happen?

I should be able to login and use the network game

What happened instead?

I'm stuck with the offline game.

Device Info

Samsung Galaxy A5 2016

Operating System Version

Android 7.0

Additional information

I think the problem is related to my old (but up-to-date) Android version. I think is it related to SSL and/or certificate used to establish the connection to the lichess server.

This is a common issue for old Android device. There are few threads on the lichess forum : https://www.google.com/search?q=lichess+failed+to+fetch

AdrienBI commented 2 weeks ago

A good alternative may be to use a web browser like Chrome, instead of the app. We have to uninstall the lichess app, otherwise the web browser will switch to the app on game startup. It seems I'm able to play with Chrome.

veloce commented 2 weeks ago

Wrong repo, this is about the old app: lichess.org/lichobile: https://github.com/lichess-org/lichobile