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lidaof / eg-react

WashU Epigenome Browser
https://epigenomegateway.wustl.edu
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Roadmap data hub - Data fetch failed #287

Closed xinmin-zhang closed 2 years ago

xinmin-zhang commented 2 years ago

For a project I am working on, WashU Epigenome browser has been key to providing important epigenome information. I have been using tracks from human hg38, Public data hubs -> Reference human epigenomes from Roadmap Epigenomics Consortium->All Chromatin states tracks

Today somehow these tracks cannot be loaded. The track shows error message "Data fetch failed. Reload page or change view to retry." I tried reloading and changing view, but these didn't help. Do you know what the issue is and can you please suggest a fix? image

Thanks, Xinmin

lidaof commented 2 years ago

Hi Xinmin,

Unfortunately the server hosting the data has disks failure and has trouble booting. I am traveling and will try to fix it as soon as possible when I am back to that server.

On Mon, Oct 10, 2022, 7:14 PM Xinmin Zhang @.***> wrote:

For a project I am working on, WashU Epigenome browser has been key to providing important epigenome information. I have been using tracks from human hg38, Public data hubs -> Reference human epigenomes from Roadmap Epigenomics Consortium->All Chromatin states tracks

Today somehow these tracks cannot be loaded. The track shows error message "Data fetch failed. Reload page or change view to retry." I tried reloading and changing view, but these didn't help. Do you know what the issue is and can you please suggest a fix? [image: image] https://user-images.githubusercontent.com/25138733/194965640-119a99d9-ed55-439b-ac19-214db658274b.png

Thanks, Xinmin

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xinmin-zhang commented 2 years ago

Hi Daofeng, Thanks for the quick response. I look forward to the data server back online. Xinmin

lidaof commented 2 years ago

Hi @xinmin-zhang the server is back online. (I am still troubleshooting the disk failure, we might replace some disks in the near future which might cause temporary down time)

xinmin-zhang commented 2 years ago

Great, thanks!