Closed brandinchiu closed 2 years ago
Hey @brandinchiu - can you give us some more detail so we can reproduce the issue? Which field in the db is NULL when the error happens? The id_str?
Any more details you can provide will be helpful, thanks.
in xlsws_cart record, the payment_id field is NULL. If you open up that order from the Admin Panel->System->DB->Unpaid Orders and try to manually set it to paid, you get a PHP error.
If that same record has a payment_id that links to an xlsws_cart_payment record (even with all fields marked as NULL), you can then mark the payment from the admin panel.
@brandinchiu thanks for that. Is the client using Paypal or Paypal Pro? Are you able to consistently reproduce the issue? If so, please provide the steps required.
He's using regular Paypal. Not sure about reproduction, this is only the second time he has reported this problem.
Just got another email from the client. Looks like it just happened again yesterday.
@brandinchiu is this still happening? I was unable to reproduce this. Do you have any more information for us?
This is indeed still happening. We've only noticed the problem with two of our clients. Nothing really else to add. When the payment field in the xlwsw_cart record is set to NULL, as opposed to a xlsws_cart_payment record with all fields set to NULL, an error is thrown when that order is selected from the admin panel under System->Database Admin->Unpaid Orders.
This is the error that shows up in the popup when clicking on the WO-#### link.
Fatal error: Call to a member function hasErrors() on a non-object in /home/tmarker/public_html/core/framework/web/helpers/CHtml.php on line 2253
Not sure if this has anything to do with updates.
When a completed cart record has a NULL entry in the database, the user can't manually mark the order as paid. Instead a PHP error is thrown:
Fatal error: Call to a member function hasErrors() on a non-object in /home/tmarker/public_html/core/framework/web/helpers/CHtml.php on line 2253
However, if the cart has a valid id, whose fields are all marked as NULL, then everything is fine. One of our clients received paypal payments for 3 different orders. All completed in the database, but none of the payments were created or attached to the orders -- which revealed this error.