error when i want migrate

[vucsetadavid]

Hello,

When i want to run the rake command for migration, we get this error:

redmine@redmine:~/redmine$ rake redmine:plugins:migrate NAME=redmine_sla rake aborted! LoadError: cannot load such file -- listen /opt/redmine/.rvm/gems/ruby-3.1.4/gems/polyglot-0.3.5/lib/polyglot.rb:65:in req uire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/polyglot-0.3.5/lib/polyglot.rb:65:inreq uire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/zeitwerk-2.6.8/lib/zeitwerk/kernel.rb:38: in require' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:332:inblock in require' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:299:in load_dependency' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:332:inrequire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ evented_file_update_checker.rb:6:in <top (required)>' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/polyglot-0.3.5/lib/polyglot.rb:65:inreq uire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/polyglot-0.3.5/lib/polyglot.rb:65:in req uire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/zeitwerk-2.6.8/lib/zeitwerk/kernel.rb:38: inrequire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:332:in block in require' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:299:inload_dependency' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:332:in require' /opt/redmine/redmine-5.0.5/config/environments/development.rb:58:inblock in <t op (required)>' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/railtie.rb:234 :in instance_eval' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/railtie.rb:234 :inconfigure' /opt/redmine/redmine-5.0.5/config/environments/development.rb:5:in <top (requir ed)>' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/polyglot-0.3.5/lib/polyglot.rb:65:inreq uire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/polyglot-0.3.5/lib/polyglot.rb:65:in req uire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/zeitwerk-2.6.8/lib/zeitwerk/kernel.rb:38: inrequire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:332:in block in require' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:299:inload_dependency' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:332:in require' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/engine.rb:571: inblock (2 levels) in ' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/engine.rb:570: in each' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/engine.rb:570: inblock in ' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/initializable. rb:32:in instance_exec' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/initializable. rb:32:inrun' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/initializable. rb:61:in block in run_initializers' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/initializable. rb:50:ineach' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/initializable. rb:50:in tsort_each_child' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/initializable. rb:60:inrun_initializers' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/application.rb :391:in initialize!' /opt/redmine/redmine-5.0.5/config/environment.rb:16:in<top (required)>' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/polyglot-0.3.5/lib/polyglot.rb:65:in req uire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/polyglot-0.3.5/lib/polyglot.rb:65:inreq uire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/zeitwerk-2.6.8/lib/zeitwerk/kernel.rb:38: in require' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:332:inblock in require' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:299:in load_dependency' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/activesupport-6.1.7.2/lib/active_support/ dependencies.rb:332:inrequire' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/application.rb :367:in require_environment!' /opt/redmine/.rvm/gems/ruby-3.1.4/gems/railties-6.1.7.2/lib/rails/application.rb :533:inblock in run_tasks_blocks' Tasks: TOP => redmine:plugins:migrate => environment (See full trace by running task with --trace)

The system information: Environment: Redmine version 5.0.5.stable Ruby version 3.1.4-p223 (2023-03-30) [x86_64-linux] Rails version 6.1.7.2 Environment production Database adapter PostgreSQL Mailer queue ActiveJob::QueueAdapters::AsyncAdapter Mailer delivery smtp Redmine settings: Redmine theme Redminex_theme SCM: Git 2.30.2 Filesystem
Redmine plugins: 000_redmine_x_ux_upgrade 1.3.11 additional_tags 1.0.7 additionals 3.0.8 redmine_agile 1.6.4 redmine_automation 3.0.8 redmine_checklists 3.1.22 redmine_contacts 4.3.7 redmine_contacts_helpdesk 4.2.1 redmine_issue_templates 1.1.2 redmine_reporting 3.0.8 redmine_subtasks_inherited_fields 1.2.0 redmine_x_lightbox2 1.0.0 redmine_xlsx_format_issue_exporter 0.2.0 `

[likehopper]

I understand that the polyglot gem is missing. This gem isn't required for the redmine_sla plugin. The dependency should be from another plugin. Redmine and these plugins are functional whitout redmine_sla ?

[vucsetadavid]

Yes, without redmine_sla plugin the system is working properly. If i would like to install other plugin the installation process is running without error.

[likehopper]

I suspect then a problem with the version of Rails. I need to install an iso environment, except others plugins, to verify that.

[likehopper]

So I left with this setup:

I did not encounter any problem while reinstalling everything.

Could you run the following commands:

• bundler update
• bundler install

And give me the output of the command gem list. Here's mine : redmine5-gem_list.txt

[vucsetadavid]

After the bundler update and bundler install command a get the same error. The gem list:

LOCAL GEMS

abbrev (default: 0.1.0) actioncable (6.1.7.2) actionmailbox (6.1.7.2) actionmailer (6.1.7.2) actionpack (6.1.7.2) actionpack-xml_parser (2.0.1) actiontext (6.1.7.2) actionview (6.1.7.2) activejob (6.1.7.2) activemodel (6.1.7.2) activerecord (6.1.7.2) activestorage (6.1.7.2) activesupport (6.1.7.2) acts-as-taggable-on (9.0.1) additional_tags (1.0.7) addressable (2.8.5, 2.8.4) ast (2.4.2) base64 (default: 0.1.1) benchmark (default: 0.2.0) better_errors (2.10.1) bigdecimal (default: 3.1.1) binding_of_caller (1.0.0) builder (3.2.4) bundler (default: 2.3.26) bundler-unload (1.0.2) business_time (0.13.0) capybara (3.38.0) cgi (default: 0.3.6) chef-utils (18.2.7) childprocess (3.0.0) chronic (0.10.2) chronic_duration (0.10.6) chunky_png (1.4.0) commonmarker (0.23.10, 0.23.9) composite_primary_keys (13.0.7) concurrent-ruby (1.2.2) crass (1.0.6) css_parser (1.14.0) csv (3.2.7, default: 3.2.5) date (default: 3.2.2) debug (1.6.3) debug_inspector (1.1.0) deckar01-task_list (2.3.2) deep_cloneable (3.2.0) deface (1.9.0) delegate (default: 0.2.0) did_you_mean (default: 1.6.1) digest (3.1.1, default: 3.1.0) docile (1.4.0) drb (default: 2.1.0) edge_rider (2.3.0) english (default: 0.7.1) erb (default: 2.2.3) error_highlight (default: 0.3.0) erubi (1.12.0) et-orbi (1.2.7) etc (default: 1.3.0) executable-hooks (1.6.1) fcntl (default: 1.0.1) ffi (1.15.5) fiddle (default: 1.1.0) fileutils (default: 1.6.0) find (default: 0.1.1) forwardable (default: 1.3.2) fugit (1.8.1) gem-wrappers (1.4.0) getoptlong (default: 0.1.1) globalid (1.1.0) html-pipeline (2.13.2) htmlentities (4.3.4) i18n (1.10.0) io-console (default: 0.5.11) io-nonblock (default: 0.1.0) io-wait (default: 0.2.1) ipaddr (default: 1.2.4) irb (default: 1.4.1) json (default: 2.6.1) liquid (2.6.3) listen (3.8.0) logger (default: 1.5.0) loofah (2.21.3) mail (2.7.1) marcel (1.0.2) matrix (0.4.2) method_source (1.0.0) mini_magick (4.11.0) mini_mime (1.1.5, 1.1.2) minidusen (0.10.1) minitest (5.19.0, 5.18.1, 5.15.0) mixlib-shellout (3.2.7) mocha (2.0.4) money (6.16.0) mutex_m (default: 0.1.1) nested_form (0.3.2) net-ftp (0.1.3) net-http (default: 0.3.0) net-imap (0.2.3) net-ldap (0.17.1) net-pop (0.1.2, 0.1.1) net-protocol (0.2.1, default: 0.1.2) net-smtp (0.3.3, 0.3.1) nio4r (2.5.9) nkf (default: 0.1.1) nokogiri (1.13.10 x86_64-linux) numerizer (0.1.1) observer (default: 0.1.1) open-uri (default: 0.2.0) open3 (default: 0.1.1) openssl (default: 3.0.1) optparse (default: 0.2.0) ostruct (default: 0.5.2) parallel (1.23.0) parser (3.2.2.3) pathname (default: 0.2.0) pg (1.2.3) polyglot (0.3.5) power_assert (2.0.1) pp (default: 0.3.0) prettyprint (default: 0.1.1) prime (0.1.2) pstore (default: 0.1.1) psych (default: 4.0.4) public_suffix (5.0.3) puma (6.3.0) raabro (1.4.0) racc (1.7.1, default: 1.6.0) rack (2.2.8, 2.2.7) rack-test (2.1.0) rails (6.1.7.2) rails-dom-testing (2.2.0, 2.1.1) rails-html-sanitizer (1.5.0) railties (6.1.7.2) rainbow (3.1.1) rake (13.0.6) rb-fsevent (0.11.2) rb-inotify (0.10.1) rbpdf (1.21.3) rbpdf-font (1.19.1) rbs (2.7.0) rdoc (default: 6.4.0) readline (default: 0.0.3) readline-ext (default: 0.1.4) redcarpet (3.5.1) redmine_crm (0.0.59) redmine_plugin_kit (1.0.4) regexp_parser (2.8.1) reline (default: 0.3.1) render_async (2.1.11) request_store (1.5.1) resolv (default: 0.2.1) resolv-replace (default: 0.1.0) rexml (3.2.6, 3.2.5) rinda (default: 0.1.1) roadie (5.1.0) roadie-rails (3.0.0) rotp (6.2.2) rouge (3.28.0) rqrcode (2.2.0) rqrcode_core (1.2.0) rss (0.2.9) rubocop (1.26.1) rubocop-ast (1.29.0) rubocop-performance (1.13.3) rubocop-rails (2.14.2) ruby-ole (1.2.12.2) ruby-progressbar (1.13.0) ruby2_keywords (default: 0.0.5) rubygems-bundler (1.4.5) rubyzip (2.3.2) rvm (1.11.3.9) sanitize (6.0.2) securerandom (default: 0.2.0) selenium-webdriver (3.142.7) set (default: 1.0.2) shellwords (default: 0.1.0) simplecov (0.21.2) simplecov-html (0.12.3) simplecov_json_formatter (0.1.4) singleton (default: 0.1.1) slim (5.1.1) slim-rails (3.6.2) spreadsheet (1.3.0) sprockets (4.2.0) sprockets-rails (3.4.2) stringio (default: 3.0.1) strscan (3.0.6, default: 3.0.1) syslog (default: 0.1.0) tanuki_emoji (0.6.0) tempfile (default: 0.1.2) temple (0.10.2) test-unit (3.5.3) thor (1.2.2) tilt (2.2.0) time (default: 0.2.2) timeout (0.4.0, default: 0.2.0) tmpdir (default: 0.1.2) tsort (default: 0.1.0) typeprof (0.21.3) tzinfo (2.0.6) un (default: 0.2.0) unicode-display_width (2.4.2) uri (default: 0.12.1) vcard (0.3.0) weakref (default: 0.1.1) webdrivers (4.6.1) websocket-driver (0.7.6, 0.7.5) websocket-extensions (0.1.5) whenever (1.0.0) write_xlsx (1.11.0) xpath (3.2.0) yaml (default: 0.2.0) yard (0.9.34) zeitwerk (2.6.11, 2.6.8) zlib (default: 2.1.1)

[likehopper]

Sorry, I don't see the redmine_sla plugin in the list. Is it in the "/opt/redmine/plugins" folder with your other plugins ?

[likehopper]

Did you solve your issue? Without more information, it's difficult for me to process. Without further feedback by the end of next week, I will close this issue. You can always open a new one later if necessary.

[likehopper]

Thank you for trying the plugin, you can open open a new issue if you still have a problem and more information.