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limpkin / mooltipass

Github repository dedicated to the mooltipass project
https://www.themooltipass.com
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Couldn't save credentials, please contact the support with moolticute's log #565

Closed cwaazywabbit closed 5 years ago

cwaazywabbit commented 5 years ago

Expected behavior

Credentials are saved normally.

Actual behavior

Credentials are not saved and lost. An error occurs "Couldn't save credentials, please contact the support with moolticute's log"

Step by step guide to reproduce the problem

  1. unlock device / use it to login to something and keep it unlocked
  2. using Moolticute, open Credentials Management / confirm on device
  3. start adding credentials / don't save to device
  4. let the session timeout / Credential Management will auto lock the session
  5. unlock the device again / Credentials Management will auto unlock in Moolticute
  6. click to save credentials now / you receive the following error and new credentials are lost "Couldn't save credentials, please contact the support with moolticute's log"

Operating System

Windows 10

Mooltipass Extension

None

Mooltipass Application

Moolticute 0.42.1

Mooltipass Device

The Mooltipass Mini

cwaazywabbit commented 5 years ago

Moved to the correct repo https://github.com/mooltipass/moolticute/issues/456

limpkin commented 5 years ago

Hello!

That's quite a corner case... Could you let us know in your opinion what justifies letting the session timeout? This is something we left as is thinking this would rarely happen. As far as I know you are the first one to bring it up.

On Sun, Jun 16, 2019, 13:11 Shadi Habbal notifications@github.com wrote:

Expected behavior

Credentials are saved normally. Actual behavior

Credentials are not saved and lost. An error occurs "Couldn't save credentials, please contact the support with moolticute's log" Step by step guide to reproduce the problem

  1. unlock device / use it to login to something and keep it unlocked
  2. using Moolticute, open Credentials Management / confirm on device
  3. start adding credentials / don't save to device
  4. let the session timeout / Credential Management will auto lock the session
  5. unlock the device again / Credentials Management will auto unlock in Moolticute
  6. click to save credentials now / you receive the following error and new credentials are lost "Couldn't save credentials, please contact the support with moolticute's log"

Operating System

Windows 10 Mooltipass Extension

None Mooltipass Application

Moolticute 0.42.1 Mooltipass Device

The Mooltipass Mini

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