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linagora / Twake

Twake is a secure open source collaboration platform to improve organizational productivity.
https://twake.app
GNU Affero General Public License v3.0
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Account Activation fails in step eMailverification - tried 3 times #2660

Closed pflegende closed 1 year ago

pflegende commented 1 year ago

Describe the bug Account Activation fails in step eMailverification

To Reproduce Steps to reproduce the behavior:

  1. Create Account; klicked on Activation, Password accpted, Creation fails Opera Momentaufnahme_2022-12-11_170744_console twake app

  2. Click on 'Resend ...'

  3. Click on 'Activation Button inside Activation Mail ...'

  4. See twake Password-changing site

  5. see blank fields here

  6. input pw 2 times

  7. pw accepted by system (fields are green marked)

  8. ENTER

  9. System says This activation link has been expired or already been used. Please sign in to re-activate your account.
    Opera Momentaufnahme_2022-12-11_165828_console twake app

    Opera Momentaufnahme_2022-12-11_170246_console twake app

  10. we do so, 3 times - every time same procedure

Expected behavior want use your nice service ;)

Screenshots above

Desktop (please complete the following information):

Smartphone (please complete the following information): non Mobile

Additional context Add any other context about the problem here.

pflegende commented 1 year ago

sorry, but also reset password doesnt work: after sending link:

Opera Momentaufnahme_2022-12-12_055726_console twake app

klicking on this link it works fine, send a mail klicking on link in the incoming mail: it opens only a blank screen. the twake.app console favicon is the only one that indiv´cates a response of your server

;)

not at all, keep calm - its xmas time! 🎄

pflegende commented 1 year ago

research in progress: ;)

looking for the html-source of the answer after klicking the password-reset link in incoming mail let us know this:

<!doctype html><html lang=en><head><meta charset=utf-8><meta http-equiv=X-UA-Compatible content="IE=edge"><meta name=viewport content="width=device-width,initial-scale=1"><link rel=icon href=[favicon.ico](https://console.twake.app/favicon.ico)><title>Console</title><script type=module crossorigin src=[/assets/index.791e0134.js](https://console.twake.app/assets/index.791e0134.js)></script><link rel=modulepreload href=[/assets/vendor.a55d0000.js](https://console.twake.app/assets/vendor.a55d0000.js)><link rel=stylesheet href=[/assets/index.be1ec722.css](https://console.twake.app/assets/index.be1ec722.css)></head><body><noscript><strong>We're sorry but this app doesn't work properly without JavaScript enabled. Please enable it to continue.</strong></noscript><div id=app></div><script src=[/env/twake-console.js](https://console.twake.app/env/twake-console.js)></script></body></html>

but it seems, it indicates the browsers environment wrong: javascript always is working fine. You see it in the previous screenshot. Your reset page is should otherwise also not working.

pflegende commented 1 year ago

It's xmas ...

Now it works fine. thx for this nice Opensource service. We will spread the Word!

CU