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lindegroup / autopkgr

AutoPkgr is a free Mac app that makes it easy to install and configure AutoPkg.
http://www.lindegroup.com/autopkgr
Apache License 2.0
528 stars 52 forks source link

Error kLGErrorKeychainAccessDescription - kLGErrorKeychainAccesssuggestion #714

Closed Shaun-RDP closed 1 week ago

Shaun-RDP commented 1 week ago

I am receiving the error message kLGErrorKeychainAccessDescription - kLGErrorKeychainAccesssuggestion after updating AutoPkgr this morning when it tries to send the notification to Teams. I tried refreshing the Webhook URL but it gives the same error, it worked last night so I know it was a result of the update.

shawnhonsberger commented 1 week ago

Hi @Shaun-RDP. Thank you! I would try the following, as it is related to the AutoPkgr keychain item mentioned here, and let me know how it goes.

  1. Delete the AutoPkgr.keychain from Keychain access.
  2. Quit Keychain access.
  3. Re-enter the Slack webhook and select Save & Close.
  4. Go back into keychain access and see if the Keychain was successfully re-created and that there's an entry for AutoPkgr Slack Bot.
Shaun-RDP commented 1 week ago

I was able to delete the common AutoPkgr keychain but the AutoPkgr Microsoft Teams keychain asks for a Keychain password. My Admin password is not accepted, and I have no idea what it would have created for the keychain password. Removing the common keychain did not correct it.

AutoPkgr

shawnhonsberger commented 1 week ago

@Shaun-RDP after you deleted your AutoPkgr keychain, did you quit Keychain Access? That is just a standard Keychain Access prompt. You shouldn't need to interact with it. AutoPkgr is the owner of it.

Shaun-RDP commented 1 week ago

I closed Keychain Access, it still would not accept it. I restarted the Mac and it still gives the same error. I have even now reset default keychain and removed the AutoPkgr Teams keychain, restarted the Mac and still get the error.

shawnhonsberger commented 1 week ago

There is no need to reset the whole keychain. So when you are removing the AutoPkgr Keychain item, are you removing the AutoPkgr keychain, or the Teams bot keychain item? It should be the AutoPkgr keychain.

  1. Delete the AutoPkgr.keychain from Keychain access.
  2. Quit Keychain access.
  3. Re-enter the Teams webhook and select Save & Close.
  4. Go back into keychain access and see if the Keychain was successfully re-created and that there’s an entry for AutoPkgr Teams Bot.

I’ve just tested this and it works. If these steps do not work for you, hold the Option key and select Reinstall Helper Tool in the AutoPkgr item in the Menu bar, then repeat the steps.

Shaun-RDP commented 1 week ago

I got it working. I had to goto ~/library/keychains and manually remove the AutoPakgr.keychain and I deleted the /var/db/.AutopkgrKeys as it was not letting me remove it using Keychain Access.

shawnhonsberger commented 1 week ago

Ah, okay, thanks for the heads up! More importantly, I'm glad you got it working! Great news. 👍

flammable commented 1 week ago

Just commenting here that I encountered a similar issue - I had email notifications enabled in AutoPkgr 1.6, but received the same error message in 1.6.1 when I attempted to send a test email.

I was able to delete the AutoPkg keychain via Keychain Access, but in order to recreate it, Reinstall Helper Tool was the only thing that worked. I'm back up and running now. Thanks!