[Firefox] freezes the whole OS

Carath commented 1 year ago

Distribution

Mint 20.1

Package version

4.8.6

Graphics hardware in use

GTX 1060 Max-Q 3GB (laptop)

Frequency

Always

Bug description

Last available Firefox version 115.0+linuxmint1+una or 115.0+build2-0ubuntu0.20.04.3 makes Linux Mint 20.1 with Cinnamon 4.8.6 completely freeze, only the mouse pointer may still continue to move but keyboard inputs are all ignored. The PC has to be shutdown in order to recover from this.

CPU: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz Integrated GPU: Mesa Intel(R) HD Graphics 630 (KBL GT2) GPU: GTX 1060 Max-Q 3GB (laptop)

The bug arises with both the following kernels: x86_64 Linux 5.4.0-152-generic and 5.4.0-153-generic.

Steps to reproduce

Watch a video on Youtube using Firefox, wait a bit, and eventually delete the history and temp files. Upon closing Firefox, its processes are still running and visible in the System Monitor. I tried killing them from there, it did work once but freezed the OS another time. Also, trying to shutdown the system while Firefox process are still running do produce the bug too...

Expected behavior

Linux Mint freezes, keyboard input are ignored, but the mouse pointer is still moving.

Additional information

No response

pierre-guillot commented 1 year ago

Have the same problem but let me explain in detail :

Use a computer with Hard Disk and archlinux with cinnamon. All the time, computer freezes even if I do update.
So, decided to move to an SSD and reinstall Archlinux in the exact same way. this was made near the month of january this year (2023)
It worked and no more freeze after that, so decided to not made upgrade during a certain time
BUT, at the end of august, freezes happened again ! Using Firefox v103. But I tested one thing the avoid that :

Can you test to empty your internet cache in firefox ?

More : Information : I juste updated my Archlinux to firefox 117, Kernel 6.1.50-1-lts and Cinnamon 5.8.4.

Carath commented 12 months ago

Sorry for the late response, yes I did empty the cache, as said above. I cannot test this further anymore, as I upgraded my system to Mint 21.2 with Cinnamon 5.8.4 and Firefox 118.0.1, and no freezes so far... Hope you get a stable config again !

mbluett88 commented 6 months ago

I have experienced this as well. I don't believe the problem to be anything to do with Mint. I am fairly sure the problem is a hard loop within Firefox under certain conditions. Or possibly one of the libraries Firefox uses. I started using Google Chrome in place of Firefox. Have not seen the problem since. Don't really like Chrome but at least it does not have this problem.

linuxmint / cinnamon