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linuxmint / cinnamon

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Dropbox system tray icon doesn't respond with 17.3 64 bit, cinnamon 2.8.6 #5118

Closed johnf76 closed 8 years ago

johnf76 commented 8 years ago

Originally reported here:

https://www.dropboxforum.com/hc/en-us/community/posts/204928873-Dropbox-tray-icon-not-responding-now-totally-gone-in-Linux-Mint-17-3-Cinnamon-64-bit?page=1#community_comment_206986926

I don't know if it's actually a dropbox issue or a cinnamon issue, figured it'd be best to bring up here as well just in case. It's a pain and did work on version <= mint 17.2. Basically the context menu for dropbox doesn't work anymore after upgrading to 17.3.

Here is what shows when doing a "right click", there's usually a dropbox context menu that appears where the user can edit preferences or change sync settings, now it only shows the cinnamon system tray applet menu. Image of cinnamon dropbox panel

Here is my version of mint: Image of system information

HamonTeacher commented 8 years ago

The eternal problem of Cinnamon....

keitalbame commented 8 years ago

I believe there is similiar problems with viber and telegram tray icons and is related with qt. Can't find the issue number but will check later.

keitalbame commented 8 years ago

Similar to #4946.

Disabling System settings >> General >> Enable support for indicators will display the correct behavior.

estebanprimost commented 8 years ago

@keitalbame Thanks, it works.

seyyaw commented 8 years ago

@keitalbame Thanks, it works for me too.

johnf76 commented 8 years ago

Worked for me as well, thank you.

mmmhhhhhhh commented 8 years ago

@keitalbame Thanks a lot, I had been looking for this for months....

telmotrooper commented 8 years ago

keitalbame's fix works, someone should close the issue now.

johnf76 commented 8 years ago

I respectfully disagree with closing. The work around does correct the right click issue which is fantastic and makes dropbox manageable again. Much thanks to @keitalbame for that!! However, the underlying issue hasn't been addressed in cinnamon where users need to disable the option for dropbox to work. Just my opinion, but it seems to me like it should just work given it worked just fine previously.

mmmhhhhhhh commented 8 years ago

Well, I believe I was too happy too soon. The dropbox applet doesn't show up when starting, I need to go to the terminal and type dropbox stop and dropbox start. Then the applet shows up. So the @keitalbam solution partially solves the problem, but not completly... unless someone could tell me if I'm doing something wrong....

keitalbame commented 8 years ago

To be honest, I didn't test with dropbox. I had the same problem with telegram and viber and those are working fine, at least for now :), even after restart.

juanluperez commented 8 years ago

@keitalbame, disabling support for indicators solves the behavior issue but crates a new one. Systray icons for Qt programs won't work. I'm in a fresh new linux mint 17.3 install and this is what I get, I only can decide between an awful behavior or dissappearing icons...

keitalbame commented 8 years ago

@juanluperez what to you mean with:

Systray icons for Qt programs won't work.

I believe you wanted to paste some screenshot but I can't see none.

Regarding the dissapearing icons, is this what you are experiencing?

If it is, you can check the thread and try to troubleshoot the problem.

juanluperez commented 8 years ago

I mean that no systray icons are shown for any Qt programs, ever. No Telegram systray icon. Dropbox systray icon is not shown either at startup, I have to restart it manually. And after that I cannot interact with it because I only can get right click menu with "quit this applet" and "About" options.

It doesn't matter whether I enable or disable support for indicator in general settings. After restart I got also nothing good. Now its even worse after trying to solve this.

Regarding the dissapearing icons, is this what you are experiencing?

No, they are just not showed in first place.

Thanks for your help, by the way... :smile:

keitalbame commented 8 years ago

My Telegram is working fine on my Arch install, with the indicators off.

Just tested on Mint 17.3 and after disabling the indicators, it wasn't appearing on the tray. Since its not my main laptop, it wasn't starting on boot and while I was testing, I added to Cinnamon startup (Startup Applications) and also disable and reenable the "Show Tray Icon" on Telegram Settings.

Don't know if reenabling the tray icon in Telegram settings did the trick but seems to be working fine now, opening manually or on system boot.

NOTE: Telegram also updated itself to v0.9.33.

telmotrooper commented 8 years ago

I don't have any problems with Telegram on Antergos (which is Arch-based) with Enable support for indicators disabled.

juanluperez commented 8 years ago

@telmotrooper

I don't have any problems with Telegram on Antergos (which is Arch-based) with Enable support for indicators disabled.

This doesn't help to me at all.

JosephMcc commented 8 years ago

Closing this since the original issue is solved by turning off indicators. We may very well go back to disabling these by default in the next version of Cinnamon since it's causing so many issues. There are already plenty of open issue about the Cinnamon systray that we don't need this one as well.

xjcl commented 8 years ago

@keitalbame Worked! Thanks!

ap-Codkelden commented 8 years ago

Disabling Enable support for indicators also works for me for Dropbox applet in Cinnamon 3.0.5 on Arch Linux 4.6.3 x86_64, as @keitalbame says.

juanluperez commented 8 years ago

Yes, it works, but only sometimes!!

ap-Codkelden commented 8 years ago

@juanluperez wow :( thanks for tip, watch on it.

juanluperez commented 8 years ago

I can tell you that Telegram systray icon is shown around half of times... Dropbox icon works many times, but not always.

ap-Codkelden commented 8 years ago

@juanluperez okay, I have both Telegram and Dropbox applications installed, both present for the time being.

mmmhhhhhhh commented 8 years ago

What I have noticed is that dropbox systray icon works fine... until a new important upgrade comes (level 1). Then, the next time I start the computer, it doesn't show up. And I have to get to the terminal and write "dropbox stop && dbus-launch dropbox sart". It will show up until a new upgrade comes. Don't know if this can help you to identify the problem...

zquestz commented 7 years ago

Simplest solution that works.

This will make the autostart file read only and dropbox can't overwrite it to remove the delay. To disable auto start you will need to chattr -i the file, and then you can delete it or uncheck the startup checkbox in Dropbox.

ciciolina commented 4 years ago

How do you find the support indicator? my cinnamon Arch dont have this:

System settings >> General >> Enable support for indicators

https://i.imgur.com/4HMyx3V.png