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White screen before loggin after put username and password #9794

Closed Mario156090 closed 3 years ago

Mario156090 commented 3 years ago 
 * Cinnamon version (Cinnamon 4.8.4)
   - I don't use daily updates
 * Distribution - (Linux Mint 20.1 ulyssa Beta - Cinnamon edition)
 * Nvidia driver and Intel driver
 * 32 or 64 bit
 * file attached

When do you put your credentials for login,you received a faster white screen or grey screen, next the desktop shows correctly.

Steps:

Step 1, turn on your computer. Step 2, put your username and password Step 3, enter for login. Step 4, glitch is here.

Expected behaviour

xsession-errors.zip

https://user-images.githubusercontent.com/47507975/103143112-7d12cc00-46de-11eb-9f53-a0b4d24e7f9e.mp4

icarter09 commented 3 years ago

@Mario156090 can you provide your System Info? Thanks.

Mario156090 commented 3 years ago

@Mario156090 can you provide your System Info? Thanks.

image

Here my system information, just appears my integrated graphicscard in the pic but also there a nvidia 1050m.

system information.txt

icarter09 commented 3 years ago

@Mario156090 thanks! Your system info is very close to mine, but without the nvidia card. Can you switch over to non-nvidia graphics card to test if the issue still persists? Thanks.

Mario156090 commented 3 years ago

@Mario156090 thanks! Your system info is very close to mine, but without the nvidia card. Can you switch over to non-nvidia graphics card to test if the issue still persists? Thanks.

Yes, the issue persist with Nvidia and hybrid mode.

nsleasy commented 3 years ago

This appears to be a problem with Cinnamon/Muffin 4.8.x on the Lenovo Thinkpad platform. I'm copying the 3 configurations that I have, below, one of which exhibits this problem.

  1. Lenovo Thinkpad - Cinnamon 4.6.7 - No White Screen Problem
  2. HP ProBook - Cinnamon 4.8.3 - No White Screen Problem
  3. Lenovo Thinkpad - Cinnamon 4.8.3 - Has White Screen Problem

Reference corresponding Fedora 33 Bug Report on this issue:

https://bugzilla.redhat.com/show_bug.cgi?id=1913095

===========================================================

1.

Lenovo T450 Config - Cinnamon 4.6.7 - No White Screen Problem

System: Kernel: 5.9.13-200.fc33.x86_64 x86_64 bits: 64 compiler: gcc v: 2.35-15.fc33) Desktop: Cinnamon 4.6.7 tk: GTK 3.24.23 wm: muffin dm: LightDM Distro: Fedora release 33 (Thirty Three) Machine: Type: Laptop System: LENOVO product: 20BUS25A00 v: ThinkPad T450 serial: Chassis: type: 10 serial: Mobo: LENOVO model: 20BUS25A00 v: SDK0E50510 WIN serial: UEFI [Legacy]: LENOVO v: JBET73WW (1.37 ) date: 08/14/2019 Battery: ID-1: BAT0 charge: 16.4 Wh condition: 16.4/23.2 Wh (71%) volts: 12.3/11.1 model: SANYO 45N1773 serial: status: Full ID-2: BAT1 charge: 10.4 Wh condition: 15.0/23.2 Wh (65%) volts: 11.6/11.1 model: SANYO 45N1775 serial: status: Discharging CPU: Info: Dual Core model: Intel Core i5-5300U bits: 64 type: MT MCP arch: Broadwell rev: 4 L2 cache: 3072 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 bogomips: 18357 Speed: 857 MHz min/max: 500/2900 MHz Core speeds (MHz): 1: 798 2: 798 3: 798 4: 798 Graphics: Device-1: Intel HD Graphics 5500 vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:1616 Device-2: Acer Integrated Camera type: USB driver: uvcvideo bus ID: 2-8:5 chip ID: 5986:0366 Display: x11 server: Fedora Project X.org 1.20.10 driver: modesetting unloaded: fbdev,vesa resolution: 1600x900~60Hz s-dpi: 96 OpenGL: renderer: Mesa Intel HD Graphics 5500 (BDW GT2) v: 4.6 Mesa 20.2.4 direct render: Yes Audio: Device-1: Intel Broadwell-U Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:03.0 chip ID: 8086:160c Device-2: Intel Wildcat Point-LP High Definition Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:9ca0 Sound Server: ALSA v: k5.9.13-200.fc33.x86_64 Network: Device-1: Intel Ethernet I218-LM vendor: Lenovo driver: e1000e v: kernel port: 3080 bus ID: 00:19.0 chip ID: 8086:15a2 IF: enp0s25 state: down mac: Device-2: Intel Wireless 7265 driver: iwlwifi v: kernel port: efa0 bus ID: 03:00.0 chip ID: 8086:095b IF: wlp3s0 state: up mac: Drives: Local Storage: total: 238.47 GiB used: 8.62 GiB (3.6%) ID-1: /dev/sda vendor: Samsung model: MZ7LN256HCHP-000L7 size: 238.47 GiB speed: 6.0 Gb/s serial: Partition: ID-1: / size: 19.56 GiB used: 8.62 GiB (44.1%) fs: ext4 dev: /dev/sda3 Swap: ID-1: swap-1 type: zram size: 3.74 GiB used: 0 KiB (0.0%) priority: 100 dev: /dev/zram0 Sensors: System Temperatures: cpu: 40.5 C mobo: 0.0 C Fan Speeds (RPM): cpu: 0 Repos: Packages: rpm: 1842 Active yum repos in: /etc/yum.repos.d/fedora-cisco-openh264.repo 1: fedora-cisco-openh264 ~ https: //mirrors.fedoraproject.org/metalink?repo=fedora-cisco-openh264-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/fedora-modular.repo 1: fedora-modular ~ https: //mirrors.fedoraproject.org/metalink?repo=fedora-modular-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/fedora-multimedia.repo 1: fedora-multimedia ~ https: //negativo17.org/repos/multimedia/fedora-$releasever/$basearch/ Active yum repos in: /etc/yum.repos.d/fedora-updates-modular.repo 1: updates-modular ~ https: //mirrors.fedoraproject.org/metalink?repo=updates-released-modular-f$releasever&arch=$basearch No active yum repos in: /etc/yum.repos.d/fedora-updates-testing-modular.repo No active yum repos in: /etc/yum.repos.d/fedora-updates-testing.repo Active yum repos in: /etc/yum.repos.d/fedora-updates.repo 1: updates ~ https: //mirrors.fedoraproject.org/metalink?repo=updates-released-f$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/fedora.repo 1: fedora ~ https: //mirrors.fedoraproject.org/metalink?repo=fedora-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/google-chrome.repo 1: google-chrome ~ http: //dl.google.com/linux/chrome/rpm/stable/x86_64 No active yum repos in: /etc/yum.repos.d/rpmfusion-free-updates-testing.repo Active yum repos in: /etc/yum.repos.d/rpmfusion-free-updates.repo 1: rpmfusion-free-updates ~ https: //mirrors.rpmfusion.org/metalink?repo=free-fedora-updates-released-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/rpmfusion-free.repo 1: rpmfusion-free ~ https: //mirrors.rpmfusion.org/metalink?repo=free-fedora-$releasever&arch=$basearch No active yum repos in: /etc/yum.repos.d/tlp-updates-testing.repo Active yum repos in: /etc/yum.repos.d/tlp-updates.repo 1: tlp-updates ~ https: //repo.linrunner.de/fedora/tlp/mirrors/$releasever/$basearch/tlp-updates.txt Active yum repos in: /etc/yum.repos.d/tlp.repo 1: tlp ~ https: //repo.linrunner.de/fedora/tlp/mirrors/$releasever/$basearch/tlp.txt Info: Processes: 216 Uptime: 1m Memory: 7.47 GiB used: 686.2 MiB (9.0%) Init: systemd v: 246 runlevel: 5 target: graphical.target Compilers: gcc: 10.2.1 Client: Unknown python3.9 client inxi: 3.1.08

2.

HP ProBook Config - Cinnamon 4.8.3 - No White Screen Problem

System: Kernel: 5.9.16-200.fc33.x86_64 x86_64 bits: 64 compiler: gcc v: 2.35-15.fc33) Desktop: Cinnamon 4.8.3 tk: GTK 3.24.24 wm: muffin dm: LightDM Distro: Fedora release 33 (Thirty Three) Machine: Type: Laptop System: Hewlett-Packard product: HP ProBook 4430s v: A0001D02 serial: Chassis: type: 10 serial: Mobo: Hewlett-Packard model: 167E v: KBC Version 22.26 serial: BIOS: Hewlett-Packard v: 68SRR Ver. F.60 date: 03/13/2015 Battery: ID-1: BAT0 charge: 40.8 Wh condition: 42.4/42.4 Wh (100%) volts: 12.3/10.8 model: Hewlett-Packard Primary serial: status: Unknown CPU: Info: Dual Core model: Intel Core i3-2310M bits: 64 type: MT MCP arch: Sandy Bridge rev: 7 L2 cache: 3072 KiB flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 16761 Speed: 1343 MHz min/max: 800/2100 MHz Core speeds (MHz): 1: 1677 2: 1668 3: 1755 4: 1732 Graphics: Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0116 Device-2: Primax type: USB driver: uvcvideo bus ID: 2-1.4:3 chip ID: 0461:4dc7 Display: x11 server: Fedora Project X.org 1.20.10 driver: modesetting unloaded: fbdev,vesa resolution: 1366x768~60Hz s-dpi: 96 OpenGL: renderer: Mesa DRI Intel HD Graphics 3000 (SNB GT2) v: 3.3 Mesa 20.2.6 compat-v: 3.0 direct render: Yes Audio: Device-1: Intel 6 Series/C200 Series Family High Definition Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:1c20 Sound Server: ALSA v: k5.9.16-200.fc33.x86_64 Network: Device-1: Qualcomm Atheros AR9285 Wireless Network Adapter vendor: Hewlett-Packard driver: ath9k v: kernel port: 5040 bus ID: 24:00.0 chip ID: 168c:002b IF: wlo1 state: up mac: Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Hewlett-Packard driver: r8169 v: kernel port: 2000 bus ID: 25:00.0 chip ID: 10ec:8168 IF: enp37s0 state: down mac: Device-3: Qualcomm Atheros AR3011 Bluetooth type: USB driver: btusb bus ID: 2-1.6:5 chip ID: 0cf3:3005 Drives: Local Storage: total: 298.09 GiB used: 8.39 GiB (2.8%) ID-1: /dev/sda vendor: Seagate model: ST320LT007-9ZV142 size: 298.09 GiB speed: 3.0 Gb/s serial: Partition: ID-1: / size: 19.56 GiB used: 8.39 GiB (42.9%) fs: ext4 dev: /dev/sda3 Swap: ID-1: swap-1 type: zram size: 1.88 GiB used: 0 KiB (0.0%) priority: 100 dev: /dev/zram0 Sensors: System Temperatures: cpu: 50.0 C mobo: 0.0 C Fan Speeds (RPM): N/A Repos: Packages: rpm: 1790 Active yum repos in: /etc/yum.repos.d/fedora-cisco-openh264.repo 1: fedora-cisco-openh264 ~ https: //mirrors.fedoraproject.org/metalink?repo=fedora-cisco-openh264-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/fedora-modular.repo 1: fedora-modular ~ https: //mirrors.fedoraproject.org/metalink?repo=fedora-modular-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/fedora-multimedia.repo 1: fedora-multimedia ~ https: //negativo17.org/repos/multimedia/fedora-$releasever/$basearch/ Active yum repos in: /etc/yum.repos.d/fedora-updates-modular.repo 1: updates-modular ~ https: //mirrors.fedoraproject.org/metalink?repo=updates-released-modular-f$releasever&arch=$basearch No active yum repos in: /etc/yum.repos.d/fedora-updates-testing-modular.repo No active yum repos in: /etc/yum.repos.d/fedora-updates-testing.repo Active yum repos in: /etc/yum.repos.d/fedora-updates.repo 1: updates ~ https: //mirrors.fedoraproject.org/metalink?repo=updates-released-f$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/fedora.repo 1: fedora ~ https: //mirrors.fedoraproject.org/metalink?repo=fedora-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/google-chrome.repo 1: google-chrome ~ http: //dl.google.com/linux/chrome/rpm/stable/x86_64 No active yum repos in: /etc/yum.repos.d/rpmfusion-free-updates-testing.repo Active yum repos in: /etc/yum.repos.d/rpmfusion-free-updates.repo 1: rpmfusion-free-updates ~ https: //mirrors.rpmfusion.org/metalink?repo=free-fedora-updates-released-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/rpmfusion-free.repo 1: rpmfusion-free ~ https: //mirrors.rpmfusion.org/metalink?repo=free-fedora-$releasever&arch=$basearch Info: Processes: 212 Uptime: 5m Memory: 3.77 GiB used: 1.05 GiB (27.8%) Init: systemd v: 246 runlevel: 5 target: graphical.target Compilers: gcc: N/A Client: Unknown python3.9 client inxi: 3.1.08

3.

Lenovo T450 Config - Cinnamon 4.8.3 - Has White Screen Problem

System: Kernel: 5.9.16-200.fc33.x86_64 x86_64 bits: 64 compiler: gcc v: 2.35-15.fc33) Desktop: Cinnamon 4.8.3 tk: GTK 3.24.24 wm: muffin dm: LightDM Distro: Fedora release 33 (Thirty Three) Machine: Type: Laptop System: LENOVO product: 20BUS25A00 v: ThinkPad T450 serial: Chassis: type: 10 serial: Mobo: LENOVO model: 20BUS25A00 v: SDK0E50510 WIN serial: UEFI [Legacy]: LENOVO v: JBET73WW (1.37 ) date: 08/14/2019 Battery: ID-1: BAT0 charge: 16.4 Wh condition: 16.4/23.2 Wh (71%) volts: 12.3/11.1 model: SANYO 45N1773 serial: status: Full ID-2: BAT1 charge: 12.2 Wh condition: 15.0/23.2 Wh (65%) volts: 12.0/11.1 model: SANYO 45N1775 serial: status: Discharging CPU: Info: Dual Core model: Intel Core i5-5300U bits: 64 type: MT MCP arch: Broadwell rev: 4 L2 cache: 3072 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 bogomips: 18357 Speed: 799 MHz min/max: 500/2900 MHz Core speeds (MHz): 1: 798 2: 798 3: 798 4: 798 Graphics: Device-1: Intel HD Graphics 5500 vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:1616 Device-2: Acer Integrated Camera type: USB driver: uvcvideo bus ID: 2-8:4 chip ID: 5986:0366 Display: x11 server: Fedora Project X.org 1.20.10 driver: modesetting unloaded: fbdev,vesa resolution: 1600x900~60Hz s-dpi: 96 OpenGL: renderer: Mesa Intel HD Graphics 5500 (BDW GT2) v: 4.6 Mesa 20.2.6 direct render: Yes Audio: Device-1: Intel Broadwell-U Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:03.0 chip ID: 8086:160c Device-2: Intel Wildcat Point-LP High Definition Audio vendor: Lenovo driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:9ca0 Sound Server: ALSA v: k5.9.16-200.fc33.x86_64 Network: Device-1: Intel Ethernet I218-LM vendor: Lenovo driver: e1000e v: kernel port: 3080 bus ID: 00:19.0 chip ID: 8086:15a2 IF: enp0s25 state: down mac: Device-2: Intel Wireless 7265 driver: iwlwifi v: kernel port: efa0 bus ID: 03:00.0 chip ID: 8086:095b IF: wlp3s0 state: up mac: Drives: Local Storage: total: 238.47 GiB used: 161.97 GiB (67.9%) ID-1: /dev/sda vendor: Samsung model: MZ7LN256HCHP-000L7 size: 238.47 GiB speed: 6.0 Gb/s serial: Partition: ID-1: / size: 19.56 GiB used: 8.88 GiB (45.4%) fs: ext4 dev: /dev/sda3 Swap: ID-1: swap-1 type: zram size: 3.74 GiB used: 0 KiB (0.0%) priority: 100 dev: /dev/zram0 Sensors: System Temperatures: cpu: 30.0 C mobo: 0.0 C Fan Speeds (RPM): cpu: 0 Repos: Packages: rpm: 1847 Active yum repos in: /etc/yum.repos.d/fedora-cisco-openh264.repo 1: fedora-cisco-openh264 ~ https: //mirrors.fedoraproject.org/metalink?repo=fedora-cisco-openh264-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/fedora-modular.repo 1: fedora-modular ~ https: //mirrors.fedoraproject.org/metalink?repo=fedora-modular-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/fedora-multimedia.repo 1: fedora-multimedia ~ https: //negativo17.org/repos/multimedia/fedora-$releasever/$basearch/ Active yum repos in: /etc/yum.repos.d/fedora-updates-modular.repo 1: updates-modular ~ https: //mirrors.fedoraproject.org/metalink?repo=updates-released-modular-f$releasever&arch=$basearch No active yum repos in: /etc/yum.repos.d/fedora-updates-testing-modular.repo No active yum repos in: /etc/yum.repos.d/fedora-updates-testing.repo Active yum repos in: /etc/yum.repos.d/fedora-updates.repo 1: updates ~ https: //mirrors.fedoraproject.org/metalink?repo=updates-released-f$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/fedora.repo 1: fedora ~ https: //mirrors.fedoraproject.org/metalink?repo=fedora-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/google-chrome.repo 1: google-chrome ~ http: //dl.google.com/linux/chrome/rpm/stable/x86_64 No active yum repos in: /etc/yum.repos.d/rpmfusion-free-updates-testing.repo Active yum repos in: /etc/yum.repos.d/rpmfusion-free-updates.repo 1: rpmfusion-free-updates ~ https: //mirrors.rpmfusion.org/metalink?repo=free-fedora-updates-released-$releasever&arch=$basearch Active yum repos in: /etc/yum.repos.d/rpmfusion-free.repo 1: rpmfusion-free ~ https: //mirrors.rpmfusion.org/metalink?repo=free-fedora-$releasever&arch=$basearch No active yum repos in: /etc/yum.repos.d/tlp-updates-testing.repo Active yum repos in: /etc/yum.repos.d/tlp-updates.repo 1: tlp-updates ~ https: //repo.linrunner.de/fedora/tlp/mirrors/$releasever/$basearch/tlp-updates.txt Active yum repos in: /etc/yum.repos.d/tlp.repo 1: tlp ~ https: //repo.linrunner.de/fedora/tlp/mirrors/$releasever/$basearch/tlp.txt Info: Processes: 271 Uptime: 50m Memory: 7.47 GiB used: 761.2 MiB (9.9%) Init: systemd v: 246 runlevel: 5 target: graphical.target Compilers: gcc: 10.2.1 Client: Unknown python3.9 client inxi: 3.1.08

nsleasy commented 3 years ago

After further testing, this problem in the Cinnamon 4.8.x environment appears to be related to the user Startup Application 'xapp-sn-watcher', which calls 'org.kde.StatusNotifierWatcher':

[Desktop Entry] Type=Application Name=xapp-sn-watcher Comment=A service that provides the org.kde.StatusNotifierWatcher interface for XApps

Exec=@launch_folder@/xapp-sn-watcher

X-GNOME-Autostart-Phase=Panel

WORKAROUND

Disabling or removing this from the Cinnamon 'Startup Applications' configuration eliminates the problem:

System Settings -> Startup Application -> xapp-sn-watcher ->

It is not clear what the 'org.kde.StatusNotifierWatcher' process does, especially in the Cinnamon/GTK environment, but disabling it resolves the white screen problem and causes no ill effects.

Mario156090 commented 3 years ago

After further testing, this problem in the Cinnamon 4.8.x environment appears to be related to the user Startup Application 'xapp-sn-watcher', which calls 'org.kde.StatusNotifierWatcher':

[Desktop Entry] Type=Application Name=xapp-sn-watcher Comment=A service that provides the org.kde.StatusNotifierWatcher interface for XApps

Exec=@launch_folder@/xapp-sn-watcher

X-GNOME-Autostart-Phase=Panel

WORKAROUND

Disabling or removing this from the Cinnamon 'Startup Applications' configuration eliminates the problem:

System Settings -> Startup Application -> xapp-sn-watcher ->

It is not clear what the 'org.kde.StatusNotifierWatcher' process does, especially in the Cinnamon/GTK environment, but disabling it resolves the white screen problem and causes no ill effects.

Ok, with this workaround works perfectly. Thank's a lot.

clefebvre commented 3 years ago

Fixed by https://github.com/linuxmint/muffin/commit/ac6c3c8ca9f3b22d22e890dcf71f0f8ccec5bb0d