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linuxmint / mint22-beta

BETA Bug Squash Rush
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Multiple entries for a single scanning-device if wireless connected #109

Closed MenthaSuaveolens closed 4 days ago

MenthaSuaveolens commented 1 week ago

The hp3630 wireless printer/scanner is detected automatically (Linux Mint 22 Cinnamon). When opening simplescan, the app shows "HP Deskjet 3630 Series [600231]". However trying to scan fails: "Document Feeder Empty" (See log simple-scan-SaneStatusNoDocs.log). The scanner is listed up 3 times as available devices: "HP Deskjet 3630 Series [600231]", "HP Deskjet 3630 Series" and "eSCL HP Deskjet 3630 Series [600231]". When selecting one the bottom two scanners, the scanner is working ok. After that only the two bottom scanners are listed up. This is very confusing. ScanDevices simple-scan-SaneStatusNoDocs.log

MiZoG99 commented 1 week ago

Running the command scanimage -L in a terminal returns two entries for the same scanner bundled with an all-in-one Epson WF-3820

device 'escl:https://192.168.1.11:443' is a Epson WF-3820 Series platen,adf scanner
device 'airscan:e0:EPSON WF-3820 Series' is a eSCL EPSON WF-3820 Series ip=192.168.1.11

The same results are shown by simple-scan. There are 2 backends available for this scanner: sane-airscan and sane-escl in my system, hence the two entries for the same device.

clefebvre commented 4 days ago

That's it exactly. I agree it's confusing.

It's upstream from us. It's a consequence of moving towards driverless printing.

I'd suggest reporting the bug towards scanimage and/or image-scan. These could be displayed in a more explicit way.