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linuxmint / mintupdate

The Linux Mint Update Manager
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Linux Mint 21 - mintupdate stuck "Processing updates" #761

Open kec19 opened 1 year ago

kec19 commented 1 year ago

Describe the bug Update manager tray forever says "Checking for updates". The GUI lower left corner forever says "Processing updates".

Screenshots No screenshot required.

To Reproduce I log in. The tray icon appears without any action on my part. After noticing it always says "Checking for updates". I tried running mintupdate from a shell to see if any error message appear. I provide the output below. The GUI says "Processing updates" and after awhile, I get a "Update manager is not responding." dialog asking "Force quit" or "Wait".

/usr/lib/linuxmint/mintUpdate/mintUpdate.py:1245: DeprecationWarning: Gdk.threads_init is deprecated Gdk.threads_init() /usr/lib/linuxmint/mintUpdate/mintUpdate.py:1393: DeprecationWarning: Gtk.ImageMenuItem.set_image is deprecated menuItem3.set_image(image) /usr/lib/linuxmint/mintUpdate/mintUpdate.py:731: DeprecationWarning: Gdk.threads_enter is deprecated Gdk.threads_enter() /usr/lib/linuxmint/mintUpdate/mintUpdate.py:738: DeprecationWarning: Gdk.threads_leave is deprecated Gdk.threads_leave() Traceback (most recent call last): File "/usr/lib/linuxmint/mintUpdate/checkAPT.py", line 356, in check.find_changes() File "/usr/lib/linuxmint/mintUpdate/checkAPT.py", line 43, in find_changes self.cache.upgrade(True) # dist-upgrade File "/usr/lib/python3/dist-packages/apt/cache.py", line 372, in upgrade self._depcache.upgrade(dist_upgrade) apt_pkg.Error: E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages. -- Exception occurred in the refresh thread: Traceback (most recent call last): File "/usr/lib/linuxmint/mintUpdate/mintUpdate.py", line 838, in run self.application.builder.get_object("label_error_details").set_text(error_msg) TypeError: Argument 1 does not allow None as a value

Expected behavior I expect mintupdate to process updates in a reasonable amount of time and identify the suggested/required updates.

Distribution:

Software version: mintupdate version: 5.8.8

Logs: Update manager (mintupdate) is locked up so I can't get the log via the suggested GUI actions.

Crash report: Update manager (mintupdate) is locked up so I can't perform the suggested GUI actions.

Additional context No additional context.

Locale: LANG=en_US.UTF-8 LANGUAGE=en_US LC_CTYPE="en_US.UTF-8" LC_NUMERIC="en_US.UTF-8" LC_TIME="en_US.UTF-8" LC_COLLATE="en_US.UTF-8" LC_MONETARY="en_US.UTF-8" LC_MESSAGES="en_US.UTF-8" LC_PAPER="en_US.UTF-8" LC_NAME="en_US.UTF-8" LC_ADDRESS="en_US.UTF-8" LC_TELEPHONE="en_US.UTF-8" LC_MEASUREMENT="en_US.UTF-8" LC_IDENTIFICATION="en_US.UTF-8" LC_ALL=

kec19 commented 1 year ago

In case it matters; cinnamon

kec19 commented 1 year ago

After "sudo apt update" and "sudo apt upgrade", mintupdate is not locking up. The mintupdate console output differs from the output shown in the bug report. The new output is shown below.

/usr/lib/linuxmint/mintUpdate/mintUpdate.py:1245: DeprecationWarning: Gdk.threads_init is deprecated Gdk.threads_init() /usr/lib/linuxmint/mintUpdate/mintUpdate.py:1393: DeprecationWarning: Gtk.ImageMenuItem.set_image is deprecated menuItem3.set_image(image) /usr/lib/linuxmint/mintUpdate/mintUpdate.py:731: DeprecationWarning: Gdk.threads_enter is deprecated Gdk.threads_enter() /usr/lib/linuxmint/mintUpdate/mintUpdate.py:738: DeprecationWarning: Gdk.threads_leave is deprecated Gdk.threads_leave()

mintupdate -v 5.8.8