linuxmint / mintupdate

The Linux Mint Update Manager
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mintupdate - spinning cursor then stops without installing updates / will not update #858

Open csmwalkabout opened 5 months ago

csmwalkabout commented 5 months ago

Describe the bug in mintupdate manager after refreshing updates are listed - on pressing install updates - cursor spins - no dialog appears for root password and cursor returns to normal - nothing is updated

Screenshots Didnt take one

To Reproduce Steps to reproduce the behavior:

  1. click mintupdate in toolbar
  2. Click on refresh, updates are listed, click install updates
  3. cursor spins then stops - nothing installed

Expected behavior A clear and concise description of what you expected to happen. For this error - which is a flatpak issue - a dialog box asking for flatpak to be manually updated should be displayed Or user prompted to disable flatpak update inorder to allow mintupdate to proceed IE: some feedback as to why it can not install even running it from a terminal did not reveal the issue?? - perhaps at least generate a message for issues with flatpak?

Usually: dialog box for root password should be displayed then updates installed

SOLUTION - this appears due to a flatpak issue - where a package was renamed. In terminal run "flatpak update" answer Y to question updates are installed Mintupdate then appears to work normally

Distribution:

Software version: See Help > About in Update Manager.

Logs: Copy & paste the log output from Update Manager > View > Information here.

Crash report: If you are reporting a crash, please run mintupdate from a terminal window, reproduce the crash and copy & paste any output from the terminal window here.

Additional context Add any other context about the problem you think might be relevant.

Locale: If the problem is with text not getting displayed correctly, paste the output of the terminal command locale.

lazylightning555 commented 5 months ago

I am having the same problem after updating Mint. Spins and disappears. I am a newbie to Linux mint. How do I enter this mode. I really need hand holding to get this done. thanks