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Couldn’t connect to download station #29

Closed nicduch closed 6 years ago

nicduch commented 6 years ago

impossible to use download station as downloader. Error at connection test.

Log:

[core.downloaders.synology] Couldn't log into Synology, {u'success': False, u'error': "{u'code': 402}"}

Any idea?

sparklyballs commented 6 years ago

more information would be a good idea to start with, lol

for instance which ip you're using to try and connect to the downloader with, whether you're using the container in host or bridge mode etc (paste a screenie of your settings in the synology webui)

nicduch commented 6 years ago

192.168.1.249:5000 the same that i access to DSM desktop.

login et password same as login and password admin that i use to login to DSM Desktop session...

all my container are in bridge mode

j0nnymoe commented 6 years ago

Assuming this is no longer an issue. If this is still an issue, please re-open the ticket and we'll try and look into this further.

michaeltieso commented 6 years ago

Hey. I'm having the same issue. What info do you need to help troubleshoot?

j0nnymoe commented 6 years ago

Hi, docker run info + connection info that you are putting in for download station. (warning - no one in the team has a synology device so support is limited.)

macdiver commented 5 years ago

i have similler issue and i found many thing that could effect the issue

first ssl certificate should be valid if you use secure dsm or port 5000 in defult to fix it use insecure dsm port 5001

second if you are try to connect as synology user that implement 2nd step auth. that could fail and until now i didn't find fix and i assum that either fixed by synology or coutch potato team if i am correct

aphentik commented 5 years ago

Hello, I confirm that I've got the same issue due two 2 step auth. I guess that best practice is to create a dedicated account with low access right to data to be used as "service account"

decharon commented 3 years ago

I also have the some problem:

[core.downloaders.synology] Couldn't log into Synology, {u'success': False, u'error': "{u'code': 103}"}

I have no problems connecting to download station through SickChill on the docker.

j0nnymoe commented 3 years ago

@decharon I would ask upstream at the couchpotato repo instead of here. It's not going to be related to the container but rather couchpotato instead.

decharon commented 3 years ago

Thanks i will give that a try

MeD93 commented 3 years ago

"I also have the some problem:

[core.downloaders.synology] Couldn't log into Synology, {u'success': False, u'error': "{u'code': 103}"}

I have no problems connecting to download station through SickChill on the docker."

Same for me, and I have other docker applications using Download station (Sonarr…)

j0nnymoe commented 3 years ago

@MeD93 as mentioned 2 comments above yours, you need to ask upstream.