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linuxserver / docker-jellyfin

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Connection Failure We're unable to connect to the selected server right now. #131

Closed grglzrv closed 2 years ago

grglzrv commented 2 years ago

linuxserver.io ERROR:

We're unable to connect to the selected server right now. Please ensure it is running and try again.

Expected Behavior

I am not able to log in after updating docker image to linuxserver/jellyfin:latest

Steps to Reproduce

  1. Install new Jellyfin server with version linuxserver/jellyfin:2021.11.17 or linuxserver/jellyfin:2021.11.18
  2. Create a new username
  3. Update Jellyfin docker image to linuxserver/jellyfin:latest and start Jellyfin server with the new image

Environment

OS: Ubuntu 21.10 CPU architecture: x86_64 How docker service was installed: with official docker script

Docker logs

_Jellyfin_logs.txt

github-actions[bot] commented 2 years ago

Thanks for opening your first issue here! Be sure to follow the bug or feature issue templates!

github-actions[bot] commented 2 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

drizuid commented 2 years ago

please fill out the full template and provide full docker logs, they begin with our ascii logo. Use pastebin (or similar) rather than text attachments.

Hoohm commented 2 years ago

Having the same issue

github-actions[bot] commented 2 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

DevinCampbell commented 2 years ago

I am also having this issue. One notable thing is that I used to run a Jellyfin server but recently moved to a new Docker host. I created a new Docker container, but didn't bring over any configuration data. I pointed the container at the media directories and gave it a blank config directory. When I go to log into the GUI via HTTP it brings up the old server's name as an option, so I'm not sure where it is getting that from.

Expected Behavior

I should be able to set up or sign into Jellyfin.

Current Behavior

I access http://192.168.1.10:8096, see "Select Server" with "$name's jellyfin server" listed. I click on it, choose "Connect", and receive the error "We're unable to connect to the selected server right now. Please ensure it is running and try again."

Steps to Reproduce

  1. Run provided docker-compose.yml
  2. Attempt to access via HTTP

Environment

OS: Ubuntu 21.10 Linux 5.13.0-28-generic CPU architecture: x86_64 How docker service was installed:

Docker Compose

Command used to create docker container (run/create/compose/screenshot)

docker-compose.yml

networks:
    br0:
        driver: bridge

services:
    jellyfin:
        container_name: jellyfin
        env_file: /directory/jellyfin.env
        hostname: jellyfin
        image: lscr.io/linuxserver/jellyfin
        networks:
            - br0
        ports:
          - 8096:8096
          - 8920:8920
          - 7359:7359/udp
          - 1900:1900/udp
        restart: unless-stopped
        volumes:
          - /directory/:/config
          - /directory/:/data/animated_movies
          - /directory/:/data/anime
          - /directory/:/data/anime_movies
          - /directory/:/data/cartoons
          - /directory/:/data/movies
          - /directory/:/data/tvshows

jellyfin.env

PUID=1003
PGID=1001
TZ="America/Chicago"
JELLYFIN_PublishedServerUrl=192.168.1.10

Docker logs

$ docker logs jellyfin
[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 01-envfile: executing...
[cont-init.d] 01-envfile: exited 0.
[cont-init.d] 01-migrations: executing...
[migrations] started
[migrations] no migrations found
[cont-init.d] 01-migrations: exited 0.
[cont-init.d] 02-tamper-check: executing...
[cont-init.d] 02-tamper-check: exited 0.
[cont-init.d] 10-adduser: executing...

-------------------------------------
          _         ()
         | |  ___   _    __
         | | / __| | |  /  \
         | | \__ \ | | | () |
         |_| |___/ |_|  \__/

Brought to you by linuxserver.io
-------------------------------------

To support the app dev(s) visit:
Jellyfin: https://opencollective.com/jellyfin

To support LSIO projects visit:
https://www.linuxserver.io/donate/
-------------------------------------
GID/UID
-------------------------------------

User uid:    1003
User gid:    1001
-------------------------------------

[cont-init.d] 10-adduser: exited 0.
[cont-init.d] 30-config: executing...
[cont-init.d] 30-config: exited 0.
[cont-init.d] 40-gid-video: executing...
[cont-init.d] 40-gid-video: exited 0.
[cont-init.d] 90-custom-folders: executing...
[cont-init.d] 90-custom-folders: exited 0.
[cont-init.d] 99-custom-scripts: executing...
[custom-init] no custom files found exiting...
[cont-init.d] 99-custom-scripts: exited 0.
[cont-init.d] done.
[services.d] starting services
[services.d] done.
[22:13:41] [INF] [1] Main: Jellyfin version: 10.7.7
[22:13:41] [INF] [1] Main: Environment Variables: ["[JELLYFIN_PublishedServerUrl, 192.168.1.10]", "[JELLYFIN_CACHE_DIR, /config/cache]", "[JELLYFIN_LOG_DIR, /config/log]", "[JELLYFIN_CONFIG_DIR, /config]", "[JELLYFIN_DATA_DIR, /config/data]"]
[22:13:41] [INF] [1] Main: Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg", "--webdir=/usr/share/jellyfin/web"]
[22:13:41] [INF] [1] Main: Operating system: Linux
[22:13:41] [INF] [1] Main: Architecture: X64
[22:13:41] [INF] [1] Main: 64-Bit Process: True
[22:13:41] [INF] [1] Main: User Interactive: True
[22:13:41] [INF] [1] Main: Processor count: 24
[22:13:41] [INF] [1] Main: Program data path: /config/data
[22:13:41] [INF] [1] Main: Web resources path: /usr/share/jellyfin/web
[22:13:41] [INF] [1] Main: Application directory: /usr/lib/jellyfin/bin/
[22:13:42] [INF] [1] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: /config/cache
[22:13:42] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN addresses : [127.0.0.1/8,10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
[22:13:42] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN exclusions : []
[22:13:42] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using LAN addresses: [127.0.0.1/8,10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
[22:13:42] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using bind addresses: []
[22:13:42] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using bind exclusions: []
[22:13:42] [INF] [1] Emby.Server.Implementations.ApplicationHost: Loading assemblies
[22:13:44] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: OMDb 10.7.7.0
[22:13:44] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: MusicBrainz 10.7.7.0
[22:13:44] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: AudioDB 10.7.7.0
[22:13:45] [INF] [1] Main: Kestrel listening on Any IP4 Address
[22:13:45] [WRN] [1] Microsoft.AspNetCore.DataProtection.Repositories.EphemeralXmlRepository: Using an in-memory repository. Keys will not be persisted to storage.
[22:13:45] [WRN] [1] Microsoft.AspNetCore.DataProtection.KeyManagement.XmlKeyManager: Neither user profile nor HKLM registry available. Using an ephemeral key repository. Protected data will be unavailable when application exits.
[22:13:45] [WRN] [1] Microsoft.AspNetCore.DataProtection.KeyManagement.XmlKeyManager: No XML encryptor configured. Key {bad8f201-268d-48be-87f7-6fb41c8e2378} may be persisted to storage in unencrypted form.
[22:13:45] [INF] [1] Emby.Server.Implementations.ApplicationHost: Running startup tasks
[22:13:45] [INF] [1] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for Extract Chapter Images set to fire at 02/18/2022 02:00, which is 3:46:14.2558702 from now.
[22:13:45] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version 4.4.1
[22:13:45] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available decoders: ["h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8_cuvid", "vp8_qsv", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "flac", "mp3"]
[22:13:45] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available encoders: ["libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_vaapi", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "hevc_vaapi", "mpeg4", "msmpeg4", "libvpx", "libvpx-vp9", "aac", "ac3", "flac", "libmp3lame", "libopus", "libvorbis", "srt"]
[22:13:45] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available hwaccel types: ["vdpau", "cuda", "vaapi", "qsv", "drm", "opencl"]
[22:13:45] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: SetByArgument: /usr/lib/jellyfin-ffmpeg/ffmpeg
[22:13:45] [INF] [1] Emby.Server.Implementations.ApplicationHost: ServerId: 0cf853d75e7448fca64bd154412811bd
[22:13:46] [INF] [1] Emby.Dlna.Main.DlnaEntryPoint: Registering publisher for urn:schemas-upnp-org:device:MediaServer:1 on 172.18.0.5/16
[22:13:46] [INF] [1] Emby.Server.Implementations.ApplicationHost: Executed all pre-startup entry points in 0:00:00.1572848
[22:13:46] [INF] [1] Emby.Server.Implementations.ApplicationHost: Core startup complete
[22:13:46] [INF] [1] Emby.Server.Implementations.ApplicationHost: Executed all post-startup entry points in 0:00:00.1640996
[22:13:46] [INF] [1] Main: Startup complete 0:00:04.9072604
[22:13:48] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: StartupTrigger fired for task: Update Plugins
[22:13:48] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: Queuing task PluginUpdateTask
[22:13:48] [INF] [5] Emby.Server.Implementations.ScheduledTasks.TaskManager: Executing Update Plugins
[22:13:49] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: Update Plugins Completed after 0 minute(s) and 0 seconds
[22:13:49] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: ExecuteQueuedTasks
DevinCampbell commented 2 years ago

Well it looks like after deleting the server listed I was able to go through the normal set up process for a new Jellyfin server. Not sure what that was about.

github-actions[bot] commented 2 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

j0nnymoe commented 2 years ago

Closing as no extra comments.

tuyennn commented 1 year ago

@j0nnymoe same issue could you reopen this

https://user-images.githubusercontent.com/4010395/207293950-faacfd58-cad1-4f03-9aba-8904d9e6a488.mp4

2022-12-13T10:38:27.296361145Z,stdout,[10:38:27] [INF] [71] Emby.Server.Implementations.HttpServer.WebSocketManager: WS xx.xx.xx.xx closed

2022-12-13T10:38:26.853469598Z,stdout,[10:38:26] [WRN] [71] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS xx.xx.xx.xx error receiving data: The remote party closed the WebSocket connection without completing the close handshake.

2022-12-13T10:36:01.215705678Z,stdout,[10:36:01] [INF] [69] Emby.Server.Implementations.Session.SessionWebSocketListener: Lost 1 WebSockets.

2022-12-13T10:35:49.215640061Z,stdout,[10:35:49] [INF] [60] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.

2022-12-13T10:35:37.215385647Z,stdout,[10:35:37] [INF] [67] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.

2022-12-13T10:34:49.213783944Z,stdout,[10:34:49] [INF] [43] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.

2022-12-13T10:34:37.213142209Z,stdout,[10:34:37] [INF] [62] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
drizuid commented 1 year ago

@j0nnymoe same issue could you reopen this

you need to open a new github issue and fill out the template completely

LoneExile commented 1 year ago

I fixed it by clearing local storage data in Devtools.

image