linuxwacom / xf86-input-wacom

X.Org driver for Wacom devices
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My Wacom Bamboo Pen & Touch doesn't work in my Lubuntu 22.10 (Ubuntu) since some automatic OS updates ago (the LED is just blinking) #316

Closed jolofj closed 1 year ago

jolofj commented 1 year ago

My Wacom Bamboo Pen & Touch doesn't work in my Lubuntu 22.10 (Ubuntu) since some automatic OS updates ago (the LED is just blinking):

> lsb_release -a

No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.10 Release: 22.10 Codename: kinetic

It worked fine before the latest OS updates and it works fine on my other old Lubuntu 16 computer.

I have tried to install latest drivers and I have tried to build from source code according to the instructions:

https://github.com/linuxwacom/input-wacom/wiki/Installing-input-wacom-from-source https://github.com/linuxwacom/xf86-input-wacom/wiki/Building-The-Driver

But that doesn't work.

I have tried many different USB jacks.

When I connect the wacom:

 sudo dmesg | grep error

[ 4574.829003] usb 3-2.2.3: device descriptor read/64, error -32 [ 4575.041013] usb 3-2.2.3: device descriptor read/64, error -32 [ 4576.220864] usb 3-2.2.3: device not accepting address 12, error -71

sudo dmesg | grep wacom

empty result

sudo dmesg | grep CTH-460

[ 4578.866194] usb 3-2.2.2: Product: CTH-460

lsusb

Bus 002 Device 004: ID 0d8c:0014 C-Media Electronics, Inc. Audio Adapter (Unitek Y-247A) Bus 002 Device 003: ID 08bb:2902 Texas Instruments PCM2902 Audio Codec Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 005: ID 0bc2:2322 Seagate RSS LLC SRD0NF1 Expansion Portable (STEA) Bus 004 Device 006: ID 1058:2620 Western Digital Technologies, Inc. Elements 2620 Bus 004 Device 004: ID 05e3:0626 Genesys Logic, Inc. Hub Bus 004 Device 003: ID 05e3:0626 Genesys Logic, Inc. Hub Bus 004 Device 002: ID 05e3:0626 Genesys Logic, Inc. Hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 015: ID 14cd:121d Super Top Mass Storage Device Bus 003 Device 014: ID 056a:00d1 Wacom Co., Ltd CTH-460 [Bamboo Pen & Touch] Bus 003 Device 004: ID 05e3:0610 Genesys Logic, Inc. Hub Bus 003 Device 008: ID 062a:4182 MosArt Semiconductor Corp. 2.4G Keyboard Mouse Bus 003 Device 007: ID 0518:0001 EzKEY Corp. USB to PS2 Adaptor v1.09 Bus 003 Device 005: ID 1a40:0101 Terminus Technology Inc. Hub Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. Hub Bus 003 Device 002: ID 05e3:0610 Genesys Logic, Inc. Hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I find this info in usbview (the X-win software):

CTH-460 Manufacturer: Wacom Co.,Ltd. Speed: 12Mb/s (full) Bus: 3 Address: 14 USB Version: 2.00 Device Class: 00(>ifc ) Device Subclass: 00 Device Protocol: 00 Maximum Default Endpoint Size: 64 Number of Configurations: 1 Vendor Id: 056a

jolofj commented 1 year ago

Solved!

I found out that it was the software usb-guard that blocked my Wacom device.

I naively installed usb-guard on random believing naively that it only interfered with USB-storage, but it seems to randomly block all kinds of USB devices. Suddenly it started to block my USB keyboard and US mouse but it didn't block the USB-harddrive... for some reason .

If you want to install usb-guard, I really recommend to read the instructions thouroughly first.

I you do

sudo dmesg | grep usb

and it responds with "Device is not authorized for usage" messages you might have usb-guard installed.