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lionheart / openradar-mirror

A mirror of radars pulled from http://openradar.me/.
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27928426: Home.app stuck "Loading Accessories and Scenes" #16421

Open openradar-mirror opened 7 years ago

openradar-mirror commented 7 years ago

Description

Area: HomeKit (Home app)

Summary: Immediately after launch, the Home app presents a view (seen in the attached screenshot) that says "Loading Accessories and Scenes." There is an activity indicator, but the view never finishes loading, and the app can't be used.

Steps to Reproduce:

  1. Open the Home app
  2. Immediately, the app will present a loading view
  3. Wait for the app to finish "loading accessories and scenes"

Expected Results: The app should open and present the "get started" view, and allow you to begin setting up and using HomeKit.

Actual Results: The app presents the "Loading Accessories and Scenes" view, and is unable to move any further.

Notes: This issue is also present on iPhone 6s. Both devices are signed into the same iCloud account, and iCloud Keychain is enabled. Both devices have the "Home" switch in iCloud settings enabled. Signing out of iCloud does not resolve the issue, and restoring either device does not resolve the issue.

Configuration: iPad Air 2, 16GB, WiFi

Attachments: 'IMG_0119.PNG' was successfully uploaded.

- Product Version: 10.0 - 10.2 Created: 2016-11-28T22:52:00.157160 Originated: 2016-08-19T00:00:00 Open Radar Link: http://www.openradar.me/27928426

mattvlasach commented 7 years ago

Seeing the same issue, but working on a primary device with the "owner" home iCloud account. The other invited iCloud account to this home is not able to get past this screen.